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Lyn Ford
Lyn Ford at Crest Volvo Cars

Lyn Ford | Page 23

Volvo Certified Service Advisor

Crest Volvo Cars

6020 State Highway 121
Frisco, TX 75034

Contact Me
4.9
522 Reviews

Dealership Experience

19 yrs, 4 mos

Industry Experience

33 yrs, 4 mos

Languages Spoken

English English

4.9

522 Reviews

Write a Review

522 Reviews of Lyn Ford

June 21, 2025

Dealership Rating
Employee Rating

Lyn always takes great care of me. Very knowledgeable and helpful. Very pleased that me service was quick since I was waiting on my car. Thank you! More

by SHIGGENS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jun 23, 2025

Crest Volvo Cars responded

We’re thrilled to hear about your positive experience with Lyn! Providing knowledgeable and efficient service is our priority, and it’s great to know we met your expectations. Thank you for your kind words! We look forward to seeing you again.

June 20, 2025

Dealership Rating
Employee Rating

I own 2 Volvo. I deal with Lynn. The Best professional & courtesy. The best & safest cars on road. Retired State Trooper More

by PJK1263
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mark Morgello

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Jun 23, 2025

Crest Volvo Cars responded

Thank you for the fantastic review! We're thrilled to hear about your positive experience with Lynn and your satisfaction with Volvo’s safety and professionalism. Enjoy your rides, and we appreciate your loyalty as a valued customer!

June 19, 2025

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Employee Rating

Lyn did an excellent job taking care of my Volvo, that’s why I keep coming back to Crest Volvo service. More

by KLBARBER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jun 23, 2025

Crest Volvo Cars responded

Thank you for your fantastic review! We’re thrilled to hear that Lyn provided you with excellent service. We appreciate your loyalty and look forward to continuing to take care of your Volvo in the future!

June 18, 2025

Dealership Rating
Employee Rating

Lyn did a excellent job taking care of the problems with our Volvo , that’s why we always use Crest Volvo service. More

by KN.GERMAN
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
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Jun 19, 2025

Crest Volvo Cars responded

Thank you for the fantastic feedback! We’re thrilled to hear Lyn provided excellent service and that you're a loyal customer. Your satisfaction means everything to us, and we look forward to continuing to meet your Volvo needs!

June 17, 2025

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Employee Rating

As usual, Lyn provided exceptional customer service during our scheduled maintenance service. Always very friendly and professional. More

by SADOFSKY4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jun 19, 2025

Crest Volvo Cars responded

Thank you for the fantastic feedback! We're thrilled to hear that Lyn consistently delivers exceptional service. Your satisfaction during maintenance is our priority, and we appreciate you taking the time to share your experience. Looking forward to serving you again!

June 15, 2025

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Employee Rating

Lynn Ford was great as usual. Scheduling an appointment was painful as usual. I have purchased two vehicles from this dealership in the last few years. Each time before purchase More

by snotdoc12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
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Jun 18, 2025

Crest Volvo Cars responded

Thank you for your feedback. We appreciate your kind words about Lynn Ford and are glad to hear that your experiences with him have been positive. We understand that scheduling an appointment can be frustrating, and we recognize the importance of accommodating our customers' needs, especially regarding service and loaner vehicles. Your concerns regarding service scheduling and honoring requests are important to us, and we would like to address them directly. Please reach out to our General Manager, Jason Pickering, at jpickering@vtaig.com or 469-384-2688 so we can work towards a resolution that meets your expectations. Thank you for being a valued customer, and we hope to have the opportunity to serve you better in the future.

June 14, 2025

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Employee Rating

Excellent service and great reception from the staff. Lyn Ford was exceptional in understanding my concerns and addressing them with the service department. More

by rakeshvaddhi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jun 18, 2025

Crest Volvo Cars responded

Thank you for your wonderful feedback. We are delighted to hear that you received excellent service and felt welcomed by our staff. Lyn is indeed a valuable member of our team, and we are pleased to know that he was able to address your concerns effectively. We look forward to serving you again!

June 11, 2025

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Employee Rating

Lyn was very knowlegable and courteous. Repairs were done in a timely manner and I was kept in the loop as far as cost and timeframe. More

by DPDSTEVE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jun 13, 2025

Crest Volvo Cars responded

Thank you for your wonderful feedback! We’re thrilled to hear that Lyn provided you with excellent service and kept you informed throughout your repairs. Your satisfaction is our priority, and we appreciate your trust in us!

June 08, 2025

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Thank you for picking up my car and delivering it back in a timely manner. It was appreciated. More

by LKMINDDOC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jun 12, 2025

Crest Volvo Cars responded

We’re glad to hear you appreciated our pickup and delivery service! Your satisfaction is important to us, and we’re always here to help. Thank you for your feedback!

June 08, 2025

Dealership Rating
Employee Rating

Everyone is friendly and they seem to respect my time - I’m in and out for service with a loaner vehicle quickly. More

by DBOONME
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jun 12, 2025

Crest Volvo Cars responded

Thanks for the awesome feedback! We're thrilled to hear that you had a great experience with our team and appreciate your time. Providing quick and efficient service is our priority, and we’re glad you felt that during your visit!

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