"I always am happy with my service at Southwest Kia of..."
I always am happy with my service at Southwest Kia of Mesquite. I appreciate that they get my car in and out.
"Everyone was incredibly helpful and the process went by..."
Everyone was incredibly helpful and the process went by fast. I told Lynell that I needed a car by the end f the day and Justin and the team made it happen. I know that my paperwork could have looked better, but they worked hard to make it happen. I love my car, Thank you team!
Other Employees Tagged:
, Justin Martin
"Thank you you’ve made this experience very good and my..."
Thank you you’ve made this experience very good and my car was cleaned and now it looks brand new. The time that it took was average did not have to wait in my car.
"I am concerned about the business practices happening at..."
I am concerned about the business practices happening at this location. A vehicle I planned to purchase through the internet service was listed with a selling price of $52,985 with incentives of -$1500 & -$400 that we planned to utilize. I have experienced nothing but confusion and misleading information following my inquiry. The internet rep was very quick to send me the credit application, which I filled out within a couple of hours of receiving on Saturday morning and then I did not hear back until Monday. This rep then mixed up the car we wanted on Monday, telling us a white Stinger was pre-sold and was no longer available although we were looking into purchasing the ceramic silver one. Now the vehicle cannot be located, which is a whole other poor practice issue. But the biggest issue I am dealing with is the hidden "market adjustment" that is not listed on the website, was not disclosed when I inquired about the vehicle, nor after I submitted my credit application. Now the rep is saying there will be an additional SIX THOUSAND dollars added to the price of this vehicle AFTER my credit has been run and that the selling price listed would not be honored, but unfortunately we refuse to do bait-and-switch business with Southwest Kia of Mesquite and will be planning to purchase elsewhere. I know I am just one customer, but I wanted to share this information so that maybe a change can be made in hopes of a future purchaser not having to face these same misleading listings.
"They are the rudest people I’ve ever talked to, costumer..."
They are the rudest people I’ve ever talked to, costumer service is horrible, I tried for 8 hours trying to get my buyers order and to this day I still haven’t received it, me my wife and banker tried calling with the same results, so I bought a different one today and at Vernon auto group, if your looking for a car dont waste you time here
"The dealership and the employee's go above and beyond to..."
The dealership and the employee's go above and beyond to take care of their customers.
"Mr. Peoples & the team @ SW Dealership was very friendly..."
Mr. Peoples & the team @ SW Dealership was very friendly & professional. Even the mechanic that was doing the preparation on my new vehicle was very polite & truly friendly. I appreciated them all.
"I had the best experience here when picking out the..."
I had the best experience here when picking out the perfect vehicle for me. Kelvin is awesome and was super fun to test drive with. He helped me figure out which model would be the best fit for me based off my preferences and budget. Everyone here is so helpful and welcoming!
"I went to the Kia dealership in Mesquite and I was very..."
I went to the Kia dealership in Mesquite and I was very pleased with the service I received. I purchased a 2016 Kia Optima. Thanks!
"Kyle Gaddis was my salesman and he was absolutely the..."
Kyle Gaddis was my salesman and he was absolutely the best. Very professional and very informative.. Go see Kyle he will take care of you and your new car needs.