Lynn Gerber | Page 9

I love this place everyone is super friendly and made my experience a great one! Lynn is the best customer service person I’ve ever had the pleasure of working with. experience a great one! Lynn is the best customer service person I’ve ever had the pleasure of working with. More

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This is the second car my family has bought from Lynn. She goes out of her way to be so helpful and made sure I got exactly what I was looking for! Thank you!! She goes out of her way to be so helpful and made sure I got exactly what I was looking for! Thank you!! More

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Lynn was very professional and willing to be patient with me throughout the process. She was knowledgeable and helped me get to a price that I was comfortable with me throughout the process. She was knowledgeable and helped me get to a price that I was comfortable with More

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It was a pleasure working with Lynn and William and also the paper guy. We love our new cars. Everyone was so professional and friendly the paper guy. We love our new cars. Everyone was so professional and friendly More

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Cordial, non pressured & very professional Lynn Gerber is a seasoned professional who I enjoyed working with. She listens and responds accordingly. My experience was enjoyable and smooth. This Lynn Gerber is a seasoned professional who I enjoyed working with. She listens and responds accordingly. My experience was enjoyable and smooth. This was my experience with the gentlemen in the lease department as well. Everyone was friendly, warm and helpful. Excellent service by excellent people! More

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This was my third time leasing or purchasing a car from the tenafly Honda dealership. Everyone there was so friendly and helpful. Lynn was great at getting me into an awesome car so soon after my accident the tenafly Honda dealership. Everyone there was so friendly and helpful. Lynn was great at getting me into an awesome car so soon after my accident with my prior car. She helped me get a great deal that was right for me. I’ve dealt with their service department too with my previous cars and they were always professional, prompt, and helpful. Harry in their finance department worked really hard for me to get approved at a good rate and explained everything fully to me. And I love my new civic lx. More

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Very good buying experience. Follow-up and service -- poor! Purchasing the car went well. I got a good price and the sales person, Lynn Gerber was very nice to deal with. However, from the beginning, I've ha Purchasing the car went well. I got a good price and the sales person, Lynn Gerber was very nice to deal with. However, from the beginning, I've had one problem after another with the car. Some are related to the Accord (poor and unreliable electronics) and some to the dealership. I've had to go to the dealer more times in the 4 months I've owned the car than in all my 10 years with my Accord TSX. The car was delivered with grease on the door and it took a couple of visits to finally get it off. The tire monitor kept registering low pressure when the tires were okay. Since the system doesn't give you the actual pressure, it means getting out of the car, even in the middle of the night in the rain, to do a manual check. When I brought it in, they said the tires were okay, but the system was "sensitive." I love that in my wife, not so much in my car. There's nothing they could do, so this will be an ongoing problem. My phone doesn't hook up well with my car. They've checked it out a few times and could only say it was a problem with the phone or with the connector cord. In considering the symptoms and after consulting with Verizon, this seems unlikely. It's probably a problem with the car's electronics. A door edge guard was poorly installed and fell off. It took a couple of visits and many hours wasted to get it done. At my first appointment, I waited close to an hour and a half past my appointment time to get the car in. Then they said they didn't have the part in stock, even though it had been ordered and I called the day before to make sure it was in, and they said it was. They have no loaner cars and the shuttle service is unreliable. I suggested that for all the days and hours I had been wasting because of the poor product and service they allow me to either return the car (so I could get the Subaru I should have gotten), or provide a courtesy extended warranty on my tires. Their only response was to say they couldn't do anything for me and that they were sorry for the problems they had caused. A terrible experience all around. This is my last Honda, and I certainly would never return to this dealership. More

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Wonderful stress free experience ⁸ We came in to purchase a 2019 Honda Pilot and had the most amazing stress free experience. We began our process with Kameel over the internet. She was We came in to purchase a 2019 Honda Pilot and had the most amazing stress free experience. We began our process with Kameel over the internet. She was always quick to respond via email and text with all of our questions and followed up with us to ensure we understood and if we had additional questions. The day we came in we met with Lynn who greeted us at the door and was professional,knowledgeable about the car. She was patient and explained everything to us. Then once the final cost was established we met with Steve for the financial aspect which was seamless! This was the first time that we had such a pleasurable experience purchasing a vehicle from start to finish. I highly reccomend to everyone to seek Tenafly Honda out. More

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Very friendly and helpful My experience with both Lynn and Angelo is awesome. They specifically tell you all the details you need to know about. They are both knowledgeable, fr My experience with both Lynn and Angelo is awesome. They specifically tell you all the details you need to know about. They are both knowledgeable, friendly and very helpful. More

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Quick, painless and comfortable Excellent customer service from head to toe. Reliable sales rep. No pressure. I felt a sense of honesty while dealing with them. I recommend Honda Ten Excellent customer service from head to toe. Reliable sales rep. No pressure. I felt a sense of honesty while dealing with them. I recommend Honda Tenafly 100%. More

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