I don’t understand if you make an appointment for 7:00 am why my car gets bumped for customers that stay while their car is being worked on. My vehicle once again was not washed. I don’t understand why this happen every time I bring my vehicle in for service and tell them not to forget the wash this time. If they would just look at the work order form it states clearly a manager said a mini detail should be performed from back in 2017 which has never been done. I also had to bring my vehicle back a week later because some bad brake pads were installed.