M'Tazi Payne | Page 8
Service Advisor
Southern Nissan Chesapeake
3417 Western Branch Blvd
Chesapeake, VA 23321
100 Reviews
Write a Review100 Reviews of M'Tazi Payne
April 17, 2024
I just want to say I’m very happy with their service. I thank you I thank you More
Other Employees Tagged: Roland Felipe
April 16, 2024
Excellent timely service. Upon my unscheduled early arrival, my Rogue was serviced and thus far everything seems fine. I was not hassled by salesmen to try and purchase a new Upon my unscheduled early arrival, my Rogue was serviced and thus far everything seems fine. I was not hassled by salesmen to try and purchase a new vehicle which made me feel comfortable when I browsed the display of new Nissan vehicles in the show case area. More
April 16, 2024
I purchased my titan from your dealership and always bring it there for service. Your employees are generally very friendly, courteous and try to be helpful. Unfortunately I've experienced frustration bring it there for service. Your employees are generally very friendly, courteous and try to be helpful. Unfortunately I've experienced frustration multiple times when I've had issues. I noticed bolts missing in my tailgate and some mounting brackets under my hood. I was told that it was my problem and not covered. I purchased my truck new. I did not remove them. This is a quality control issue. I reached out to one of your sales managers concerning some inconsistency in my clear coat. He provided a subcontractor contact info. That contractor refused repairs. When I brought this to the sales managers attention he showed no interest and wouldn't discuss further. I purchased the clear coat protection from Nissan. Nissan. Your subcontractors are a reflection of you. Why purchase the added protection if no one will honor the agreement? Lastly during my latest visit I learned squirrels had eaten a significant portion of my wiring. Whereas your technician was helpful and thorough. He also found the situation amusing. He especially found amusing how much he and the dealership were going to charge for repairs. This displayed a lack of professionalism. I like your dealership and most of it's staff. Improvement could be made in how customers issues are resolved. More
Other Employees Tagged: Lisa Wolf, Roland Felipe
April 16, 2024
Professional in auto service delivery. Have used them sonce 2020. I am stuck with them for now. Have used them sonce 2020. I am stuck with them for now. More
Other Employees Tagged: Roland Felipe
April 15, 2024
Southern Nissan of Chesapeake have performed professionally and exceptionally for my visit this past weekend. I eas expecting to be at the shop longer than I was there, especially with the lack professionally and exceptionally for my visit this past weekend. I eas expecting to be at the shop longer than I was there, especially with the lack of a full crew working. From the customer service representative to the technician who serviced my truck, I thank you all. I even got a bonus for tires that I was thinking of purchasing. More
Other Employees Tagged: Quan Moore, Roland Felipe
April 14, 2024
They are always courteous and respectful, polite I love when they inspect my car they do a video so I can see what is being done I will always take my vehicle to southern Nissan for when they inspect my car they do a video so I can see what is being done I will always take my vehicle to southern Nissan for More
Other Employees Tagged: Roland Felipe
April 12, 2024
Everyone with professional kept me updated share issues with my car. I recommend this location. with my car. I recommend this location. More
Other Employees Tagged: Roland Felipe