MANUEL GRANADILLO

My experience at the dealership was great. Manny was extremely professional. He made the experience of purchasing a new vehicle stress free Manny was extremely professional. He made the experience of purchasing a new vehicle stress free More

by jeffrey2107 Verified Customer Verified Customer

Report | Print

The experience was very pleasant and pleasant without a doubt I would buy a car here again the service is excellent and they make you feel at home I recommend 100% buying a car here. doubt I would buy a car here again the service is excellent and they make you feel at home I recommend 100% buying a car here. More

by LOPEZERICKSON08 Verified Customer Verified Customer

Report | Print

During my purchase, the finance manager Chandra Bastia lied to me, telling me that the price of my car had increased by $4,000 from the agreement we had already reached because “the bank was charging a co lied to me, telling me that the price of my car had increased by $4,000 from the agreement we had already reached because “the bank was charging a commission to give us a better interest rate.” In reality, the increase came from extended warranties that were added without my authorization, which is a dishonest and unacceptable practice. I want to recognize the sales person Manuel Granadillo, who was very kind, patient, and took his time to properly negotiate and sell the car. The sales experience was positive, but the way the financing was handled was misleading and not transparent. More

Report | Print

They have a wide variety of cars to choose from. The staff very helpful. Our sales person Manny-( Manuel), was truly personable. The staff very helpful. Our sales person Manny-( Manuel), was truly personable. More

by ingrid Verified Customer Verified Customer

Report | Print

I had a great with Al Hendrickson Toyota The Representative Luther McKenzie provided great customer service and he knows how communicate . Overall I rated my experience as excellent. Representative Luther McKenzie provided great customer service and he knows how communicate . Overall I rated my experience as excellent. More

by loristin34 Verified Customer Verified Customer

Report | Print

Courteous efficient knowledgeable I think this says it all…I would recommend them to others all…I would recommend them to others More

by Jblohm24 Verified Customer Verified Customer

Report | Print

I had an excellent experience with Al Hendrickson Toyota The Rep Luther McKenzie went above and beyond to help me out. They have reliable car and their customer service is great. The Rep Luther McKenzie went above and beyond to help me out. They have reliable car and their customer service is great. More

by loristin34 Verified Customer Verified Customer

Report | Print

I would recommend Al Hendrickson Toyota to anyone looking for a great customer service experience. Chad in Finance was absolutely wonderful. His knowledge and kindness surpassed all of my expectations. Manue for a great customer service experience. Chad in Finance was absolutely wonderful. His knowledge and kindness surpassed all of my expectations. Manuel also did a nice job finding me the right car for me. More

by mmcgee4 Verified Customer Verified Customer

Report | Print

Todo excelente vendores y financista, buena atencion, trato, buenas instalaciones y servicio. Solucionan problemas para adquirir vehiculos trato, buenas instalaciones y servicio. Solucionan problemas para adquirir vehiculos More

by Daniash240617 Verified Customer Verified Customer

Report | Print

They include a service in the purchase of the vehícle that didn't request and I didn't even know what is was. Ididn't agree. I'm really upset. I fell cheated. I wolud like to take my complaint and my di that didn't request and I didn't even know what is was. Ididn't agree. I'm really upset. I fell cheated. I wolud like to take my complaint and my discontent to a senior management executive to express it. but I can't. More

by Charly Verified Customer Verified Customer

Report | Print