MANUEL GRANADILLO | Page 2

WOW! I am 78 yrs old and have been buying new cars since i was 18 yrs old ,that is 60 yrs of buying new and used cars. I must say i have neve I am 78 yrs old and have been buying new cars since i was 18 yrs old ,that is 60 yrs of buying new and used cars. I must say i have never had a better buying event like i had with Al Hendrickson Toyota! I bought a new car for my wife ,my son and myself and it went smooth as glass. But the most important was all the people i came in contact with who worked for Al, my wife , son and myself are still talking to each other about what a wonderful car buying time we had there. Everyone of the people we came in contact with went out of there way to make the sale so wonderful! i have tell about this : I was coming out of the men room and still had a paper towel in my hand when this environmental Lady held her hand out to throw the paper towel away for me! Something that simple impressed me so very much i could go on forever telling what wonderful help i got at Als. I need to makes sure i tell what a great salesman we had Manny (Manuel) Granadillo...what a great Sales Advisor! My wife , son and myself thank you from the bottom of hearts for making these three car sales so nice!!! More

by RODNEYELLMORE Verified Customer Verified Customer

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The experience at the dealership was good overall. The process took a little while, but the staff was attentive and answered my questions. The vehicle met my expectations. The process took a little while, but the staff was attentive and answered my questions. The vehicle met my expectations. More

by anaruche0 Verified Customer Verified Customer

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I had an amazing experience working with Sarah Jacholk from Al Hendrickson Toyota. She truly went above and beyond from start to finish. Sarah was attentive, patient, and always available to answer every from Al Hendrickson Toyota. She truly went above and beyond from start to finish. Sarah was attentive, patient, and always available to answer every question I had. Her professionalism and dedication made the entire process smooth and stress-free. Sarah is, without a doubt, the best. If you're looking for exceptional customer service and someone who genuinely cares, I highly recommend working with her. Five-star service all the way! More

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My car was totaled in an accident, and I needed a new one. I contacted Al Hendrickson Toyota and Manny responded immediately. He was able to get me into a new safer car in record time at a better price one. I contacted Al Hendrickson Toyota and Manny responded immediately. He was able to get me into a new safer car in record time at a better price than a previous dealership I visited. Manny was professional and thorough, making the experience much easier. He even came in on his day off to assist me. I highly recommend Manny; he is a great representative of this dealership. More

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Great service with the members And my son happy with the car and everything thnx the car and everything thnx More

by STHILAIREYOLAINE Verified Customer Verified Customer

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My experience at the dealership was great. Manny was extremely professional. He made the experience of purchasing a new vehicle stress free Manny was extremely professional. He made the experience of purchasing a new vehicle stress free More

by jeffrey2107 Verified Customer Verified Customer

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The experience was very pleasant and pleasant without a doubt I would buy a car here again the service is excellent and they make you feel at home I recommend 100% buying a car here. doubt I would buy a car here again the service is excellent and they make you feel at home I recommend 100% buying a car here. More

by LOPEZERICKSON08 Verified Customer Verified Customer

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During my purchase, the finance manager Chandra Bastia lied to me, telling me that the price of my car had increased by $4,000 from the agreement we had already reached because “the bank was charging a co lied to me, telling me that the price of my car had increased by $4,000 from the agreement we had already reached because “the bank was charging a commission to give us a better interest rate.” In reality, the increase came from extended warranties that were added without my authorization, which is a dishonest and unacceptable practice. I want to recognize the sales person Manuel Granadillo, who was very kind, patient, and took his time to properly negotiate and sell the car. The sales experience was positive, but the way the financing was handled was misleading and not transparent. More

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They have a wide variety of cars to choose from. The staff very helpful. Our sales person Manny-( Manuel), was truly personable. The staff very helpful. Our sales person Manny-( Manuel), was truly personable. More

by ingrid Verified Customer Verified Customer

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I had a great with Al Hendrickson Toyota The Representative Luther McKenzie provided great customer service and he knows how communicate . Overall I rated my experience as excellent. Representative Luther McKenzie provided great customer service and he knows how communicate . Overall I rated my experience as excellent. More

by loristin34 Verified Customer Verified Customer

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