MARLIN SMITH

Corwin Buick GMC Cadillac Reno responded

Thank you for sharing your experience. We’re pleased we could complete the service on your Cadillac as planned and arrange your ride home. We appreciate your trust and look forward to assisting you again. Leo Carreno, General Manager

Corwin Buick GMC Cadillac Reno responded

We’re thrilled you had a great experience with your Cadillac LYRIQ service and that Marlin and our team completed the work quickly and accurately. Thank you for sharing your feedback; we look forward to assisting you again. Leo Carreno, General Manager

Corwin Buick GMC Cadillac Reno responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Corwin Buick GMC Cadillac Reno, we look forward to having you as a valued customer for many years to come! Leo Carreno, General Manager

Corwin Buick GMC Cadillac Reno responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail. Leo Carreno, General Manager

Corwin Buick GMC Cadillac Reno responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Corwin Buick GMC Cadillac Reno! Leo Carreno, General Manager

Corwin Buick GMC Cadillac Reno responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen. Leo Carreno, General Manager

Corwin Buick GMC Cadillac Reno responded

Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing to give us some more details, please send us a message with your contact information so that we can reach out. We're sorry your visit didn't go as planned and would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story. Leo Carreno, General Manager

Corwin Buick GMC Cadillac Reno responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Corwin Buick GMC Cadillac Reno. We look forward to having you as one of our valued customers for many more years to come! Leo Carreno, General Manager

Corwin Buick GMC Cadillac Reno responded

Thank you for choosing Corwin Buick GMC Cadillac Reno. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Leo Carreno, General Manager

Corwin Buick GMC Cadillac Reno responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Corwin Buick GMC Cadillac Reno to be a positive one. Please don't hesitate to reach out if you need anything else. Leo Carreno, General Manager