MIKE BALIS
MIKE BALIS at Victory Toyota of Brook Park

MIKE BALIS | Page 10

ASSISTANT SERVICE MANAGER

Victory Toyota of Brook Park

13775 Brookpark Road
Brook Park, OH 44142

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160 Reviews
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160 Reviews

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160 Reviews of MIKE BALIS

November 28, 2022

Dealership Rating
Employee Rating

Very professional and didn’t take too long for service I will use them again next time More

by timsmith34
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 30, 2022

Victory Toyota of Brook Park responded

Hello, we appreciate your positive review about your recent experience with us! Our team strives to deliver an excellent experience and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

November 28, 2022

Dealership Rating
Employee Rating

Defective oil filter spilled oil all over my driveway. Was not given anything to remove oil from driveway.service called and resolved the issue More

by KNIGHTABED
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 30, 2022

Victory Toyota of Brook Park responded

Hello, we appreciate your positive review about your recent experience with us! Our team strives to deliver an excellent experience and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

November 28, 2022

Dealership Rating
Employee Rating

Service is always timely, excellent and friendly. Bring all of our Toyotas to Metro and have for years More

by GZRIMEC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joe Rogers

Nov 30, 2022

Victory Toyota of Brook Park responded

Hello, we appreciate your positive review about your recent experience with us! Our team strives to deliver an excellent experience and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

November 25, 2022

Dealership Rating
Employee Rating

Second to none . I can see why their customers send their friends . Very friendly people to work with. More

by Big Al 1940
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 30, 2022

Victory Toyota of Brook Park responded

Hello, we appreciate your positive review about your recent experience with us! Our team strives to deliver an excellent experience and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

November 24, 2022

Dealership Rating
Employee Rating

Metro Toyota is very thorough in there work. The technicians look over the car, making sure everything is done, done correctly and accurately, along with recommending what needs to be done right More

by John Lasko
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 30, 2022

Victory Toyota of Brook Park responded

Hello, we appreciate your positive review about your recent experience with us! Our team strives to deliver an excellent experience and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

November 24, 2022

Dealership Rating
Employee Rating

Good quick service. I will be returning from now on for my oil changes and any other repairs or maintenance or parts needed. More

by rf1862
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 30, 2022

Victory Toyota of Brook Park responded

Hello, we appreciate your positive review about your recent experience with us! Our team strives to deliver an excellent experience and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

November 24, 2022

Dealership Rating
Employee Rating

My service was excellent I am a customer for life because they treat me wonderful More

by rdebose
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 30, 2022

Victory Toyota of Brook Park responded

Hello, we appreciate your positive review about your recent experience with us! Our team strives to deliver an excellent experience and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

November 23, 2022

Dealership Rating
Employee Rating

Outstanding customer service and vehicle service . From initial greeting to service explanation to notifications of progress of service More

by togaryat
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jeremy McClish

Nov 30, 2022

Victory Toyota of Brook Park responded

Hello, we appreciate your positive review about your recent experience with us! Our team strives to deliver an excellent experience and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

November 23, 2022

Dealership Rating
Employee Rating

I appreciated the call from Metro to schedule my appointment. On day of service everyone was on their “A” game. Good service and helpful customer service representatives. More

by margaret
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Scott Barrier, Joe Rogers , Robert Saponari

Nov 23, 2022

Victory Toyota of Brook Park responded

Margaret, Hi, thanks for the positive review! We can't tell you how nice it feels to hear that our Team went above and beyond to make sure your experience was a memorable one. We look forward to hearing from you again, and please contact us if you ever need anything regarding your vehicle! Have a great Thanksgiving!

November 23, 2022

Dealership Rating
Employee Rating

They doing a great job and good on advertising the wait time is not too long More

by latifadiallo9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mike Hana

Nov 23, 2022

Victory Toyota of Brook Park responded

Thank you so much for your positive review! Providing quality and efficient service is so important to us, and we are glad that Mike's efforts could meet your satisfaction. We hope that you continue to choose us for all of your future automotive needs. Safe travels!

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