Mac Cumbur
Mac Cumbur at Greenway Kia West
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Mac Cumbur | Page 8

Sales Manager

Greenway Kia West

3407 West Colonial Dr
Orlando, FL 32808

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4.3
123 Reviews

Dealership Experience

6 yrs, 11 mos

Industry Experience

19 yrs, 8 mos

Languages Spoken

English English

Turkish Turkish

4.3

123 Reviews

Write a Review

123 Reviews of Mac Cumbur

November 25, 2023

Dealership Rating
Employee Rating

Vanessa is amazing! She was so helpful and attentive! Best car buying experience I’ve ever had More

by adelapicard16
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Vanessa Hoad, Ricardo Ojeda

Nov 27, 2023

Greenway Kia West responded

It makes our day to see your five-star review on the Greenway Kia West page! Thank you for your business and kind regards for Vanessa. We hope you have fun showing off your new ride!

November 17, 2023

Dealership Rating
Employee Rating

It was a great experience I was in and out on my car purchase and they were very friendly. They wash the car and fill it with gas finance was great More

by markssnarf
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Nov 17, 2023

Greenway Kia West responded

Mark, we're delighted to know you had a great experience at Greenway Kia West. Our team always aims for efficient and friendly service! Enjoy your new car with its full tank of gas!

November 16, 2023

Dealership Rating
Employee Rating

Rachel was awesome, she was nice knowledgeable and very respectful explain everything and took her time More

by ashantahicks299
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Rachel Moore

Nov 17, 2023

Greenway Kia West responded

We're so glad to know that Rachel provided you with an excellent experience at Greenway Kia West! Her knowledge and dedication are truly valuable. Thanks for sharing your feedback, we appreciate it!

November 14, 2023

Dealership Rating
Employee Rating

Iv been buying my vehicles from kia west for over 20 years I love to have all my vehicles service there. Everyone is so kinds and knowledgeable Tony assist me on Monday Nov. 13, he was and always is ple More

by stokestrenise
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ricardo Ojeda, Tony

Nov 14, 2023

Greenway Kia West responded

We're so glad to know you've been with us for over 20 years at Greenway Kia West! It's great to see that Tony and our team consistently provide the top-notch service we aim for. We appreciate your loyalty, and look forward to many more years of serving you!

November 14, 2023

Dealership Rating
Employee Rating

Professional staff and service , always on point and time efficient, Greenway Kia West is the best ! More

by Yak123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 14, 2023

Greenway Kia West responded

Thank you for stopping by to review Greenway Kia West! Have a stellar day!

November 11, 2023

Dealership Rating
Employee Rating

Rachel was amazing she greeted us as soon as we walked in through the door and patiently showed us our options and worked with us through the whole process to make it smooth and stress free . She is definate More

by Marvin
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Anas Lazaar , Rachel Moore

Nov 13, 2023

Greenway Kia West responded

Marvin, it's great to know that Rachel provided an amazing experience for you at Greenway Kia West. We're glad your car-buying process was smooth and stress-free! Thanks for the 5-star review!

November 07, 2023

Dealership Rating
Employee Rating

They’re very persistent. Got me into a car I didn’t even want son. More

by jawismann
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Daniel Allen , Jordan Knighten

Nov 08, 2023

Greenway Kia West responded

We apologize for any pressure you felt during your purchasing experience. This is never our intention. I would like to speak with you further and ensure that your concerns are addressed. Please reach out to me at any time. Alberto Ahumada - General Manager - albertoahumada@greenwayauto.com

November 06, 2023

Dealership Rating
Employee Rating

Clean facility, fast and friendly. They were card to take care of you I recommend this dealer everyone More

by markssnarf
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 06, 2023

Greenway Kia West responded

Markssnarf, we're glad to know you had a positive experience at Greenway Kia West. We appreciate your recommendation and look forward to serving you again in the future!

November 06, 2023

Dealership Rating
Employee Rating

My temp tags have been expired for 2 1/2 weeks. I CANNOT get a manager if ANY kind on the phone yet they keep giving me the run around I WILL NEVER PURCHASE A CAR FROM HERE AGAIN!!! And I'm serious More

by christinac
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Nov 08, 2023

Greenway Kia West responded

Christina, I'm really sorry to read about your experience with the temp tags and lack of communication. This is not how we want our customers to feel. We understand your frustration with this delay and would like a chance to make things right for you. Please reach out directly so that we can assist further in resolving this issue as soon as possible - Thank you, Alberto Ahumada - General Manager - albertoahumada@greenwayauto.com

November 04, 2023

Dealership Rating
Employee Rating

I prefer dealing with a service department that I can trust. Be honest with your customers at all times. The service interval mileage is outdated and does not correlate with the owner manual service inte More

by brontia.camper
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Anas Lazaar, Mark Foster , Jessica & Tony in Service 1 star

Nov 06, 2023

Greenway Kia West responded

Brontia, I'm really sorry to read about your experience. It's clear we've missed the mark in terms of communication and service during your visit which is not what we aim for. We take these matters seriously and would like to look into this further with you directly so that we can make things right. Please reach out at a time convenient for you. Thank you, Mark Foster - Service Manager - markfoster@greenwayauto.com

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