Anas Lazaar

Greenway Kia West responded

I am truly sorry to hear about the frustrating experience you and your daughter-in-law have had. Waiting since March 3rd for a return call is completely unacceptable, and I sincerely apologize for the lack of communication and the stress this has caused. At Greenway Kia West, we pride ourselves on being responsive to our neighbors in Orlando and across Central Florida, and it is clear we have failed to meet that standard in this instance. I would like to personally look into this immediately to find out why your calls haven't been returned and to resolve whatever issue you are facing. Please contact me directly so I can make this right for your family. Anas Lazaar General Manager Email: alazaar@greenwayautomotive.com

Greenway Kia West responded

Muchas gracias por su reseña de 5 estrellas, Ery. Nos alegra mucho saber que, desde su punto de vista, recibió una muy buena atención al cliente y un excelente servicio en Greenway Kia West. Nuestra prioridad es brindar una experiencia profesional y hospitalaria a todos nuestros vecinos de Orlando, Ocoee y el centro de la Florida. Compartiré sus amables palabras con todo nuestro equipo, ya que nos motiva a seguir ofreciendo lo mejor en cada visita. ¡Esperamos verle pronto para su próximo mantenimiento! Anas Lazaar General Manager

Greenway Kia West responded

Thank you for the wonderful feedback regarding your experience at Greenway Kia West. We are so proud to hear that Joseph was amazing, attentive, and went above and beyond to secure the best deal for you. It is also great to know that Abdul was knowledgeable and kind during your visit to our Orlando dealership. We will certainly share these kind words with Joseph, Abdul, and our General Manager, Anas Lazaar. We appreciate your recommendation to friends and family and look forward to seeing you again here in Winter Garden for your next Kia purchase or service. Anas Lazaar, General Manager

Greenway Kia West responded

It was a pleasure helping you at Greenway Kia West. We are thrilled to hear that Jesse and Gabriel in our service department took such good care of your 2025 Kia Seltos. Providing helpful and nice customer service to our guests in Orlando and Winter Garden is our top priority, and we truly appreciate your kind words about our entire staff. We will be sure to share your gratitude with Jesse and Gabriel. We look forward to seeing you again for your next Kia service center visit and hope you have a marvelous day as well. Mark Foster Service Manager

Greenway Kia West responded

Thank you so much for the kind words! It is always a pleasure to see you, and I truly appreciate your continued trust in me. At Greenway Kia West, I strive to ensure that every interaction is built on honesty and helpfulness. Knowing that you feel supported when doing business with us is the greatest compliment I can receive. I look forward to continuing to serve you and all our neighbors in Orlando and Winter Garden. We'll see you again for your next visit! Anas Lazaar, General Manager

Greenway Kia West responded

JESSY0879, thank you so much for your loyalty over the past 12 years! We truly appreciate you continuing to choose us and trusting our team. It means a lot to hear that the service is always great—and we’ll keep working hard to make every visit just as positive. We look forward to seeing you again soon! — Mark Foster, Service Manager

Greenway Kia West responded

Thank you, Sarah, for the wonderful review! We’re so glad your experience was easy, comfortable, and amazing. We truly appreciate you recommending Greenway Kia West in Orlando to your family and friends — that means a lot to our team. Enjoy your new ride, and please reach out anytime we can help! — Anas Lazaar, General Manager anaslazaar@greenwayauto.com

Greenway Kia West responded

Thank you, crometyk, for the great feedback! We truly appreciate you choosing Greenway Kia West in Orlando. We’re glad to hear Zarya was so pleasant during your vehicle purchase and that you’d recommend her for your next car. Thank you as well for recognizing Diego in Finance for being knowledgeable and helpful throughout the process. We look forward to assisting you again in the future! — Anas Lazaar, General Manager