Industry Experience
6 yrs, 10 mos
5 Reviews
Write a Review5 Reviews of MacPhearson Kilmer
January 30, 2024
Perfection! Mac was friendly, knowledgeable, professional, attentive, and patient. After having my last vehicle for 14 years, he made the car buying experience Mac was friendly, knowledgeable, professional, attentive, and patient. After having my last vehicle for 14 years, he made the car buying experience less stressful than I ever thought possible. Mac handled all the details, answered all my questions, went over the vehicle features and made sure I was well informed and happy with my purchase. He was not “pushy” at all, which I appreciated. I would highly recommend going to Destination Kia and asking for Mac. More
December 18, 2023
From the moment I walked into the dealership, he was attentive, knowledgeable, and went above and beyond to ensure we got the perfect vehicle for my needs. Him and his team patiently answered all of our attentive, knowledgeable, and went above and beyond to ensure we got the perfect vehicle for my needs. Him and his team patiently answered all of our questions, explained the features, and even took the time to demonstrate how everything worked. More
Other Employees Tagged: Josh Rousseau
October 04, 2023
DO NOT BUY A USED CAR FROM DESTINATION KIA. THEY ARE A HOT MESS, AND HAD US PUT A DEPOSIT DOWN ON A CAR THAT WAS NOT LEGAL TO SELL. We went to see a used Kia Sorento here, and were immediate THEY ARE A HOT MESS, AND HAD US PUT A DEPOSIT DOWN ON A CAR THAT WAS NOT LEGAL TO SELL. We went to see a used Kia Sorento here, and were immediately asked multiple times to put a deposit down on the spot. We didn't appreciate the aggressive asking, but we liked the car, so we put a deposit down the next day. Several days later, well into our hour-long drive to Albany to get the car, we were called saying that there was an issue with the car's title, and we wouldn't be able to drive it home. We were almost there, so we stopped in anyway to see what was up, and ended up having a useless conversation with a manager, David, who was less personable and sympathetic than a literal rock, and had no idea how to deal with an unsatisfied customer. As of this week, going into week 3 of this fiasco, they were still jerking us around and making us wait. Yesterday, we gave up on Destination Kia. I cannot urge you enough to avoid Destination Kia. The whole experience reeked of incompetence, and we'll be asking for our deposit back. What kind of car dealership tries to sell you a car that you literally can't buy? More
July 25, 2023
Mac made the buying process so easy. Extremely knowledgeable, professional , and personable. Would definitely recommend, and we hope to use him again in the future. Extremely knowledgeable, professional , and personable. Would definitely recommend, and we hope to use him again in the future. More
Other Employees Tagged: Josh Rousseau
July 08, 2023
After 23 years of driving the same vehicle I find myself in need of a new one. My husband and I are older and wanted to actually look at the cars in person, sit in the car and go for a test drive. We visi in need of a new one. My husband and I are older and wanted to actually look at the cars in person, sit in the car and go for a test drive. We visited Kia and met MacPhearson Kilmer. Mac introduced himself and I shared with him my story about my car. After 23 years with a car it's emotional to let go of a vehicle. My "Dad" used to say to me if you take care of your car will take care of you. Now here I am 23 years later and the thought of a keyless car with all this technology, bells and whistles that I have never had, "wow", it is a bit uncomfortable. Mac spent time with me listening and test driving different vehicles and helped me find the perfect car for me! I am the proud owner of a 2021 Seltos EX. Mac made this process so painless! He went over all the features in the car and made sure I was comfortable. How patient he was, I can't thank him enough! He is personable and professional. My husband and I loved the lot and the facility and will definitely be back. If you are searching for a new vehicle I would encourage you to stop in and ask for Mac! Sincerely, A & T Cook More
Other Employees Tagged: Adam Karian