Mack Butler | Page 17
Service Advisor
Crain Volkswagen of Fayetteville
2011 W Foxglove Dr
Fayetteville, AR 72704
342 Reviews
Write a Review342 Reviews of Mack Butler
July 03, 2022
They are very friendly and very helpful and I truly enjoyed the entire experience of getting my car serviced. enjoyed the entire experience of getting my car serviced. More
Other Employees Tagged: Andrew Luper
July 03, 2022
Service was lackluster. Took 18 hours for the car to be diagnosed. What is the point of a 7am appt when the car didn’t get pulled in until the next day. Service manager even Took 18 hours for the car to be diagnosed. What is the point of a 7am appt when the car didn’t get pulled in until the next day. Service manager even promised a call back. Never heard from him. We have purchased vehicles from several different Crain dealerships. This one is the worst as far as service. More
July 02, 2022
The service department is always a pleasure to deal with. My car is in good hands. My car is in good hands. More
Other Employees Tagged: Andrew Luper
June 28, 2022
Always clean facility Quick service Great customer service Able to work quietly from their waiting area service Able to work quietly from their waiting area More
Other Employees Tagged: Andrew Luper
June 25, 2022
Very courteous, very professional and they took great care of my car . Will use again care of my car . Will use again More
Other Employees Tagged: Andrew Luper
June 24, 2022
We were seen in a timely manner and given a written report of what was done to our vehicle. Great Customer Service and friendly staff. report of what was done to our vehicle. Great Customer Service and friendly staff. More
Other Employees Tagged: Andrew Luper
June 24, 2022
The personal is pleasant and knowledgeable. The only issue I have is your pricing is ridiculously high. The only issue I have is your pricing is ridiculously high. More
Other Employees Tagged: Andrew Luper , Mason was a great help
June 22, 2022
The oil change wait was longer than expected. They never called me back to see if the part I need was available and how much it cost. They never called me back to see if the part I need was available and how much it cost. More
Other Employees Tagged: Bradon Grisham, Robert Gilmore, Jose Rivera, Hunter Smith, Brenton White , Tommy Pittenger
June 22, 2022
Friendly staff with great customer service. Punctual with time and timing. I dropped my car off. Early one morning, the courtesy driver took me to work which I made in plenty of time. He was Punctual with time and timing. I dropped my car off. Early one morning, the courtesy driver took me to work which I made in plenty of time. He was nice to visit with also. Driver came bc ack was on time. My car was ready when I got to there. Tech had an explanation of all items i requested and a date for repair. More
June 18, 2022
They were extremely helpful and Super nice. They fixed my car as quickly as possible. They fixed my car as quickly as possible. More
Other Employees Tagged: Andrew Luper

