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Mack Butler
Mack Butler | Page 2
Service Advisor
Crain Volkswagen of Fayetteville
2011 W Foxglove Dr
Fayetteville, AR 72704
342 Reviews
342 Reviews of Mack Butler
March 27, 2023
I really appreciate the crew in the Service Department including the mechanics I’ve met. They keep me informed and get me the most for my money. including the mechanics I’ve met. They keep me informed and get me the most for my money. More
by JMJ.BROUILLETTE
Verified CustomerOther Employees Tagged: Andrew Luper , Brandon
March 27, 2023
They are very kind answer any questions for me and are very patient clean waiting area also very patient clean waiting area also More
by Lrbraunns@gmail.com
Other Employees Tagged: Andrew Luper
March 24, 2023
Crain VW is the best in NWA! You will not find better professionals in the sales and service department. Rockstar sales and service teams! You will not find better professionals in the sales and service department. Rockstar sales and service teams! More
by wallacetra
Other Employees Tagged: Jose Rivera, Andrew Luper
March 20, 2023
Good timely service in handling a manufacture warranty recall. Schedule an appointment, was in and out within an hour. Would have awarded 5 stars put some operator setting (seat position, steering wheel, recall. Schedule an appointment, was in and out within an hour. Would have awarded 5 stars put some operator setting (seat position, steering wheel, radio, driving mode) were changed. More
by RSRUTH
March 18, 2023
Service dept was under staffed and not competent to fix ID4. Crain sold a car they couldn’t service. Car was in the shop for 7 months and 3 weeks. Ridiculous ID4. Crain sold a car they couldn’t service. Car was in the shop for 7 months and 3 weeks. Ridiculous More
by Joules Mama
Other Employees Tagged: Andrew Luper , Sylvia from VWCares
March 18, 2023
They were diligent in helping me follow up with the warranty company and helping us get to an agreement warranty company and helping us get to an agreement More
by KXMARKS1
Other Employees Tagged: Andrew Luper
March 18, 2023
Great service department. My Audi dealer is over 100 miles away so Crain has been a life saver for day to day service. They can also do some diagnostic work for me, which is g My Audi dealer is over 100 miles away so Crain has been a life saver for day to day service. They can also do some diagnostic work for me, which is great! More
by MATT.CHARBONEAU
Other Employees Tagged: Andrew Luper
March 15, 2023
Always a great experience! The only VW dealer I will take my Atlas to! Thank you guys. The only VW dealer I will take my Atlas to! Thank you guys. More
by Highly Satisfied Repeat Customer
Other Employees Tagged: Andrew Luper , Brandon
March 10, 2023
I am over VW all together! I bought a brand new VW in 2022 and I did not get what I am still paying for. I've contacted the dealership and VW Customer Care without resolution. I bought a brand new VW in 2022 and I did not get what I am still paying for. I've contacted the dealership and VW Customer Care without resolution. Ready to sell for something that is reliable and a brand that cares about it's customers. Mack and Andrew do their best but they cannot fix what VW will not support them to fix. More
by MrsDryer
Other Employees Tagged: Andrew Luper
March 09, 2023
The customer service was phenomenal. Communication was good and completion of thr work was done on time. Communication was good and completion of thr work was done on time. More
by BARNETT990
Other Employees Tagged: Andrew Luper , Brandon in Service
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