Mack McKinney | Page 9

MACK MCKINNEY PROVIDED EXCELLENT SERVICE! My showroom sales representative, Mack McKinney, provided me with exemplary service. Mr. McKinney was very courteous and extremely knowledgeable of t My showroom sales representative, Mack McKinney, provided me with exemplary service. Mr. McKinney was very courteous and extremely knowledgeable of the product he was selling, plus I could not have gotten a better deal on my purchase anywhere else. I have already recommended Mr. McKinney to several of my friends in the Jefferson City, MO area. My oath is to continue to patronize Joe Machens Ford in "Columbia", MO for as long as I am in existence! This is my second purchase to this dealership. More

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THANK YOU I HAVE PURCHASED SEVERAL CARS FROM MACK OVER MANY YEARS. MACK HAS THE KIND OF PLEASING PERSONALITY THAT DRAWS YOU IN. HE HAS ALWAYS BEEN STRAIGHT F I HAVE PURCHASED SEVERAL CARS FROM MACK OVER MANY YEARS. MACK HAS THE KIND OF PLEASING PERSONALITY THAT DRAWS YOU IN. HE HAS ALWAYS BEEN STRAIGHT FORWARD WITH ME. I WILL ALWAYS RECOMMEND HIM & THIS DEALERSHIP TO MY FAMILY AND FRIENDS. More

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Mack was a great help I will be heading back to JM Ford and will make sure I buy the car from Mack McKinney. He worked with my son and I to help us begin to narrow down th I will be heading back to JM Ford and will make sure I buy the car from Mack McKinney. He worked with my son and I to help us begin to narrow down the choices for my son's first car. Thanks, Mack! More

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Mack is great Mack found me the perfect car and was willing to work with me when my car was not drive-able. He loaned me a car until we found the perfect one. Mack found me the perfect car and was willing to work with me when my car was not drive-able. He loaned me a car until we found the perfect one. More

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Excellant My overall experience was excellant. Mack was very friendly and knowledgable of vehicle I was purchasing. I have recommended Mack to others and they h My overall experience was excellant. Mack was very friendly and knowledgable of vehicle I was purchasing. I have recommended Mack to others and they have purchased from him. More

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Purchased a 2012 Fusion The process seemed to work fine, all the pertinent information was shared/explained. This vehicle was from a lemom/buyback program and this program w The process seemed to work fine, all the pertinent information was shared/explained. This vehicle was from a lemom/buyback program and this program was clearly explained to us. The demo of the car was done properly, all questions were answered. The price initially quoted to us by Mac was $2,000 lower that it should have been. We moved forward with the transaction based on that price then found out it wasn't right. Mac apologized for his error and when we came back the next day, he offered us a 2013 Fusion for the same price. We appreciated that offer but liked the 2012 better. Our only comment was it seemed to take to long to finish the process after we agreed to the price. I realize there is a lot of paperwork requred and many transactions being done each day. But I would look for ways to reduce the amount of time the customer has to spend sitting there waiting. I would certainly return when we are in the vehicle market again. More

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review Friendly, no pressure sales. Will keep coming back to get my vehicles here. They are knowledgeable and willing to answer all questions. I wouldn't c Friendly, no pressure sales. Will keep coming back to get my vehicles here. They are knowledgeable and willing to answer all questions. I wouldn't consider going anywhere else! More

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Exceptional Service The staff and Mr. Mack were extremely friendly and knowlegeble. The service was superior, there were no hiccups in the procss and the entire process The staff and Mr. Mack were extremely friendly and knowlegeble. The service was superior, there were no hiccups in the procss and the entire process was painless. I would recommend anyone seeking exceptional, professional, no pressure service to consider this company for your next auto purchase.I am an extremely satisfied customer More

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Purchased Pre-Owned 2013 Escape Mack is our go-to guy when it comes to shopping for a vehicle. He's helped us with 4 vehicle purchases over recent years. He's courteous, knowledgea Mack is our go-to guy when it comes to shopping for a vehicle. He's helped us with 4 vehicle purchases over recent years. He's courteous, knowledgeable about vehicles/products, and provides great customer service. More

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Awesome Customer Service! Troy did an excellent job helping me and my husband find the perfect vehicle. Troy was very patient and offered comprehensive knowledge on each of the Troy did an excellent job helping me and my husband find the perfect vehicle. Troy was very patient and offered comprehensive knowledge on each of the vehicles we were looking at. The entire staff at Joe Machens Ford Lincoln was very friendly and helpful. They made the whole car buying process very simple and pleasant. More

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