Dealership Experience
9 yrs, 1 mo
144 Reviews
Write a Review144 Reviews of Mackenzie Albin
April 02, 2018
Excellent Customer Service!! Everyone I came in contact with was personable, professional and knowledgeable. I would highly recommend DePaula to anyone looking for a new car!! I Everyone I came in contact with was personable, professional and knowledgeable. I would highly recommend DePaula to anyone looking for a new car!! I was introduced from everyone to Jay, to Steve, to Glenn, to Bryan and then to Mackenzie - each one was an absolute pleasure to deal with. Thank you for making my experience so easy! More
Other Employees Tagged: Jayson Newell, Glenn Cummings , Steve Belvedere, Bryan Belinsky
April 02, 2018
Best experience ever What wonderful people to work with. Mackenzie was a pleasure. So personable and knowledgeable. I would 100% come back. She really helped me when I was What wonderful people to work with. Mackenzie was a pleasure. So personable and knowledgeable. I would 100% come back. She really helped me when I was in need. THANK YOU ALL More
Other Employees Tagged: Glenn Cummings
April 02, 2018
Great Experience! Overall, I had a great experience and would definitely recommend someone to buy a car here! Everyone was very friendly and attentive. Thank you for al Overall, I had a great experience and would definitely recommend someone to buy a car here! Everyone was very friendly and attentive. Thank you for all your help! More
Other Employees Tagged: Albert Rodriguez
April 02, 2018
Amazing customer service! Great customer service! Did not feel any type of pressure at all! Albert helped me chose a car that beat fit my personal needs and 2 months later I st Great customer service! Did not feel any type of pressure at all! Albert helped me chose a car that beat fit my personal needs and 2 months later I still love it and am so happy that I chose DePaula Ford in Albany to purchase my first car of my own! More
Other Employees Tagged: Albert Rodriguez
April 01, 2018
Excellent experience. Professional and courteous. Felt that lease offer was a reasonable deal. Did not feel pressured and overall customer service was much better than with other local dealerships. Sa Felt that lease offer was a reasonable deal. Did not feel pressured and overall customer service was much better than with other local dealerships. Sales staff was respectful and did not appear to be overly aggressive. More
Other Employees Tagged: Mike Moolick, Eric O'Reilly, Michael Chloroty
March 31, 2018
Great Service Great service from Carl and Mackenzie. Highly recommended. Came in to see options and ended up driving away in a new Mazda3. Fair value for everything Great service from Carl and Mackenzie. Highly recommended. Came in to see options and ended up driving away in a new Mazda3. Fair value for everything More
Other Employees Tagged: Steve Belvedere, Carl Brickley
March 30, 2018
Great customer service and knowledgeable staff. Overall I had a great experience at this dealership! My most memorable part was talking with Mackenzie who was not only extremely knowledgeable about Overall I had a great experience at this dealership! My most memorable part was talking with Mackenzie who was not only extremely knowledgeable about Mazda's (this is my first Mazda) but she was so friendly and caring. Buying a car is a big deal and I had a ton of questions -- she guided me through everything all while being kind and gracious! I normally don't write reviews but I felt this great stewardship of ownership and knowledge deserved recognition. More
March 28, 2018
We are beyond thrilled hiow we were treated. Andy Masino, Mackenzie Albin and Brian went above and beyond to ensure our happiness and satisfaction. We will definitely recommend this Mazda dealers Andy Masino, Mackenzie Albin and Brian went above and beyond to ensure our happiness and satisfaction. We will definitely recommend this Mazda dealership to friends. More
Other Employees Tagged: Andy Masino
March 21, 2018
Great Service Couldn’t recommend them more. They were fast and responsive to my needs and requests. They were able to turn around the deal and get me into the truck Couldn’t recommend them more. They were fast and responsive to my needs and requests. They were able to turn around the deal and get me into the truck within hours. More
Other Employees Tagged: Allen Powell , Marat Lozhkin, Sal
March 13, 2018
Mackenzie is No.1 in our book! Mackenzie is honest, patient, knowledgeable and caring. We are so thankful for all her help. She answered and explained all our questions. Thank you Mackenzie is honest, patient, knowledgeable and caring. We are so thankful for all her help. She answered and explained all our questions. Thank you again! More

