Mackenzie Albin
Mackenzie Albin at DePaula Ford
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Mackenzie Albin

BDC Manager

DePaula Ford

799 Central Ave
Albany, NY 12206

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4.1
100 Reviews

Dealership Experience

6 yrs, 8 mos

4.1

100 Reviews

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100 Reviews of Mackenzie Albin

April 01, 2024

Dealership Rating
Employee Rating

Lenny was very helpful and kept me apprised of the progress on my vehicle as it was being serviced. The video of actual work being performed was a great touch, and something I haven't seen from other More

by madanick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

March 17, 2024

Dealership Rating
Employee Rating

Staff very familiar with product and we’re very informative and patient when showing different types of vehicles and explained the purchasing process More

by dvanpaten1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Josh Halse, Tracie Johnson

February 22, 2024

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Employee Rating

All the people involved in the purchase of my new Ford Explorer helped make the experience flawless. More

by RAYPFATBOY
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes

October 28, 2023

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Keeps contacting me but I live in Florida. I’ve called dealer to correct but NOPE. More

by Hudson
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Recommend Dealer
No

July 01, 2023

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Employee Rating

This was the slowest repair I have ever seen with the most confusion and lack of communication. My vehicle was held hostage for two months for a simple front end cosmetic repair. More

by 96fxdl1340
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Jul 01, 2023

96fxdl1340 responded

I will never use this dealership for body work again!

April 14, 2023

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The truck I was looking for was in stock and on the lot. I only had to visit the dealership once to see the truck. The truck was delivered 95 miles to my driveway within a few days. Very smooth transacti More

by RTOMAINO35
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Josh Halse, Tracie Johnson

March 07, 2023

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Employee Rating

Outstanding from start to finish,Josh our salesmen super professional,great staff from top to bottom. More

by jsc598 James
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes

Other Employees Tagged: Josh Halse, Tracie Johnson , Jay Yudzevich

February 27, 2023

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Employee Rating

Couldn't get a straight answer of what my car was worth after coming in for an appraisal. Appraiser was very unprofessional. More

by anthonycutlass6
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
No

Other Employees Tagged: Jayson Newell , Justin Minarcik

February 14, 2023

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Employee Rating

Everyone was so helpful and nice. They worked hard to get me the best deal possible. More

by ltracy109
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Qasim Dawood , Frank Santoro

January 04, 2023

Dealership Rating
Employee Rating

We have purchased two vehicles through them so far. We are very satisfied with them. Everyone we have dealt with there has been great and they don't mark up cars like shady dealerships. More

by nickfisherdn
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Josh Halse, Tracie Johnson , Shuhab Noory, Don't know the last name, but Nick who works at the front desk was the guy who helped set up my truck. He is fantastic.

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