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Mackenzie Florence
Mackenzie Florence | Page 3
Finance Manager
Jim Ellis Kia of Kennesaw
1221 Auto Park Drive
Kennesaw, GA 30144
76 Reviews
Hello, my name is Mackenzie! I am proud to be with the Jim Ellis organization and have the opportunity to help our clientele. I have sold cars for the past three years after spending ten years working in the local library system learning how to best help the community. When off the clock, I like to spend time with my puppy, friends and family, and creating artwork. I look forward to assisting you!
Read moreDealership Experience
4 yrs, 1 mo
76 Reviews
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76 Reviews of Mackenzie Florence
February 07, 2025
The team at Jim Ellis Kia of Kennesaw truly exceeded my expectations! From the moment I stepped onto the lot, I was greeted with warmth and professionalism. My sales person was Mackenzie Florence, and wow, expectations! From the moment I stepped onto the lot, I was greeted with warmth and professionalism. My sales person was Mackenzie Florence, and wow, her knowledge of the vehicles and her genuine enthusiasm made the entire buying process a breeze. She listened to my needs and found the perfect car for me (keep in mind I’am a very picky person and will ask a million questions) she listened patiently and answered all the questions I had. The dealership itself is immaculate and well-organized. The entire staff was friendly and accommodating. I highly recommend Mackenzie and Jim Ellis Kia of Kennesaw to anyone in search of a seamless car-buying experience. Five stars all the way. I will definitely come back to them if I need another car. Everyone worked super hard to get my the best deal possible, and I can say that they did not disappoint. More
by Nicolas Kash
Other Employees Tagged: Mike Awolusi
February 04, 2025
They are truly amazing! They listen to you and try to help you as much as they can. They listen to you and try to help you as much as they can. More
by RAYNESILVA
Verified CustomerOther Employees Tagged: Bryson Smith , Sheldon Carter, Lavoghn Curry, Rich Spaulding
January 31, 2025
The car had damage that was “fixed” but then again peeled off again the next day. I received no response when I reached out. I wasn’t pleased with the manager and the “deal” I received. I wasn’t pleased orig off again the next day. I received no response when I reached out. I wasn’t pleased with the manager and the “deal” I received. I wasn’t pleased originally quoted the sticker price, not the Jim Ellis price that I saw online even though I came in with the stock code rather than perusing the lot. There was also a used mask in the center console that the manager had been driving around. More
by SHANNON.MCDONNELL
Other Employees Tagged: Bryson Smith
January 22, 2025
Had a really nice experience getting my EV6. I definitely enjoyed working with them and would again I definitely enjoyed working with them and would again More
by R0
Other Employees Tagged: Bryson Smith , Misty Magruder, Katherine Helms
January 15, 2025
MacKenzie was super helpful and the rest of the team was very accommodating. They worked with us on every detail we needed. Awesome experience. very accommodating. They worked with us on every detail we needed. Awesome experience. More
by ALEX.POWELL
Other Employees Tagged: Mike Awolusi, Larry Pedersen
January 15, 2025
Great experience working with Mackenzie and Rich Spaulding very professional and friendly. Love our new Kia EV 6 Spaulding very professional and friendly. Love our new Kia EV 6 More
by PRANIKD
Other Employees Tagged: Bryson Smith , Rich Spaulding
December 03, 2024
We are driving our 2024 Telluride with duct tape on all four windows holding on the trim. The rear passenger door widow/door trim blew off during a trip to Florida, never to be found. Brought our Telluride four windows holding on the trim. The rear passenger door widow/door trim blew off during a trip to Florida, never to be found. Brought our Telluride to the service department and was told they would inspect all the trim and order as needed. We were told however, that warranty would only cover one incident, so if the other trim came off later, it would not be covered. They said the other trim was okay and ordered one piece on September 10th and it’s still not here. Brought the Telluride back in late November as now all the trim is falling off! Supposedly there is a recall on this but we have not received a notice. We have had several other recalls that we completed promptly when scheduled. Who knows when the trim will get here since it’s already been three months and no eta! Not sure at this time how the warranty is going to work when/if the trim ever does come in, but expect a battle if they try to charge us!, In the mean time, we are driving around in our new Telluride with duct tape all over the windows and doors! Absolute unacceptable service response from Kia the Jim Ellis dealership! More
by ELIZABETH.TUTTLE
November 29, 2024
The entire team was terrific. We worked with Jack who was very patient and took the time to talk us through the details of the vehicles we were considering - trim packages; hybrid We worked with Jack who was very patient and took the time to talk us through the details of the vehicles we were considering - trim packages; hybrid or gas; parent-friendly features; multiple test drives. The entire sales team was great and I’m thrilled with my new Kia! More
by johninpowdersprings
Other Employees Tagged: Bryson Smith , Katherine Nunn, Jack Stricklin
