Mackenzie Florence
Mackenzie Florence at Jim Ellis Kia of Kennesaw

Mackenzie Florence | Page 5

Finance Manager

Jim Ellis Kia of Kennesaw

1221 Auto Park Drive
Kennesaw, GA 30144

Contact Me
4.9
76 Reviews

Hello, my name is Mackenzie! I am proud to be with the Jim Ellis organization and have the opportunity to help our clientele. I have sold cars for the past three years after spending ten years working in the local library system learning how to best help the community. When off the clock, I like to spend time with my puppy, friends and family, and creating artwork. I look forward to assisting you!

Dealership Experience

4 yrs, 2 mos

4.9

76 Reviews

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76 Reviews of Mackenzie Florence

September 27, 2024

Dealership Rating
Employee Rating

My sales person and my loan officer were absolutely fantastic. Had a slight little With a young lady, the assistant manager, I believe, but other than that, it was fantastic dealing with the sales pers More

by JAYSTER120
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Mike Awolusi, Misty Magruder

Oct 06, 2024

Jim Ellis Kia of Kennesaw responded

Thanks for the great 4-star rating, Jayster120! If there is anything we can do to turn it into a 5-star rating, I hope you'll let us know. Again, thank you for taking the time to let us know how we're doing. Thanks again for your business! Take care!

Oct 06, 2024

JAYSTER120 responded

I had a 2015 Volkswagen Passat sport that I purchased from Jim Ellis and the transmission went out on the Passat, which was around 11 K which was more than the cars worth so I was kind of forced into buying a new car and of course Jim LS Volkswagen of Kennesaw say that there was nothing that I could do about that. so that’s probably why I wouldn’t recommend five stars for Jim Ellis.

September 27, 2024

Dealership Rating
Employee Rating

They were very easy to deal with and also. very professional in their business dealings More

by dennis96
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Robert Billings, Sheldon Carter, Rogers Castaneda, Lavoghn Curry, Todd Garman, Rhon Lee, Misty Magruder, Nicholas Morrow, Bryson Smith

Oct 02, 2024

Jim Ellis Kia of Kennesaw responded

It is great to hear that everything was completed quickly and to your satisfaction! Please let us know if there is ever anything else we can do for you! Safe travels!

September 17, 2024

Dealership Rating
Employee Rating

Everyone was amazing and extremely helpful in Madison or amazing and super helpful informing me of the status of my car and keeping me updated on any work that needed to be done Kailee and Kellie In Madison More

by Joem52293
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kris Musgrove , Mike Awolusi, Sheldon Carter, Lavoghn Curry, Phil Joyce, Kevin Moore, Nicholas Morrow, Chris Vallejo

Sep 20, 2024

Jim Ellis Kia of Kennesaw responded

Joem52293, your positive review means a lot to us and we’re happy we could help you! Thanks again for the positive feedback, and we hope that you have a great day!

September 04, 2024

Dealership Rating
Employee Rating

They take really good care of me and listen to all my concerns and needs. I feel comfortable discussing payments plans for different services and the wait time was never too long. Thank you Jahvon and Ma More

by TORRIH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mike Awolusi, Jahvon Sims, Mallory

Sep 08, 2024

Jim Ellis Kia of Kennesaw responded

Torrih, your positive review means a lot to us and we’re happy we could help you! Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this.

September 03, 2024

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Employee Rating

The service was wonderful- Robert Billings greeted me very quickly, he listened to me and got my car back to me very quickly. He’s friendly, helpful and patient. More

by amyspottery
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Robert Billings

Sep 13, 2024

Jim Ellis Kia of Kennesaw responded

Amyspottery, it sounds like you had a pleasant experience with us! Your low star-rating has us concerned that there was something more we could have done to make your experience better. If this was the case, please reach out to us at (404) 445-2636 at your earliest convenience so we can understand how we can better serve you moving forward. We sincerely value your business and hope to be of service to you again in the future. Take care!

August 29, 2024

Dealership Rating
Employee Rating

Mackenzie and Bryson were kind and professional. I do have a complaint that the wait time at this dealership is astronomical. I was there from 10:30 am until late in the afternoon/evening with my to More

by ElysiaBistrica
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Bryson Smith, Vernon Yates

Sep 10, 2024

Jim Ellis Kia of Kennesaw responded

Thanks for the great 4-star rating, Elysiabistrica! If there is anything we can do to turn it into a 5-star rating, I hope you'll let us know. Again, thank you for taking the time to let us know how we're doing. Thanks again for the positive feedback, and we hope that you have a great day!

August 06, 2024

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Employee Rating

Very professional staff. No games, just good information and honest answers. Glad to have shopped and purchased with Jim Ellis Kia. More

by paul.phillips.ga
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Katherine Nunn, Bryson Smith

Aug 16, 2024

Jim Ellis Kia of Kennesaw responded

Thank you for taking the time to leave this rating! We're so glad your experience earned us five stars! Thanks again for the positive feedback, and we hope that you have a great day!

August 01, 2024

Dealership Rating
Employee Rating

All the staff and Managers are very polite, welcoming and knowledgeable, . They listened to our requirements, and went above and beyond to get us into a vehicle that we love and a price that fit our budget. More

by JJKVKING
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mike Awolusi, Katherine Nunn

Aug 16, 2024

Jim Ellis Kia of Kennesaw responded

It is great to read such wonderful comments about your recent experience with us, Jjkvking! Thanks again for your business! Take care!

July 30, 2024

Dealership Rating
Employee Rating

The people are fine. The situation with my vehicle was totally reprehensible and should honestly have legal consequences for multiple parties. I don't have a specific per More

by RUSSELL17
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Todd Garman, Phil Joyce, Misty Magruder, Bryson Smith, Jack Stricklin

Aug 16, 2024

Jim Ellis Kia of Kennesaw responded

It sounds like your visit here at Jim Ellis Kia of Kennesaw did not live up to our expectations—which is not what we like to hear. Rest assured we pride ourselves on delivering the best quality automotive care —and direct, honest feedback from our clients like you is imperative in helping us do that. Please give us a call at (404) 445-2636 and we will do our best to make this better. We hope to hear from you soon.

July 06, 2024

Dealership Rating
Employee Rating

Provided the best deal without any manipulation. Valued my time. Smooth process overall. Bought 2 cars. More

by longhoang79@hitmail.vom
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Bryson Smith

Aug 16, 2024

Jim Ellis Kia of Kennesaw responded

Thanks for highlighting some of our staff who provided you with such a positive experience, Longhoang79@hitmail.vom! Please let us know if there is ever anything else we can do for you! Safe travels!

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