Mackenzie Modic | Page 3

Purchased our new Santa Fe 3 months ago from Hyundai of Racine and this was the first time returning to the service side of things. We had the smallest issue possible with our vehicle: a dead key fob batt Racine and this was the first time returning to the service side of things. We had the smallest issue possible with our vehicle: a dead key fob battery. Our guy in service IAN was able to squeeze us in and got it taken care of. Warranty/No Charge and a spotless car wash to boot? You gotta be kidding me!! Fresh made coffee and snacks while you wait??? Friendly staff with smiles and greetings all around?? Yes Please!! Lexus and Mercedes level of VIP treatment of their customers at Zeigler Hyundai of Racine!!! Just FYI, we drove 80 miles purchase and service our vehicle at Zeigler More

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The salesman (Myles) was very helpful to locate a vehicle that was around what we were looking for and quickly got it ready to test drive and ultimately got it ready to take home. I think we waited a bit that was around what we were looking for and quickly got it ready to test drive and ultimately got it ready to take home. I think we waited a bit too long to get the financial paperwork done, in previous experiences it was almost being rushed to sign but this time was the opposite. What I really didn’t like was getting forced to buy a product I didn’t have a choice of evaluating its value. This is LoJack. I was told that was a “corporate policy” of Zeigler to include it with all the cars they sell. I understand being offered as a service (just like activating Satélite Radio, a WiFi hotspot or an Extended warranty and let the customer decide if it values it or not) but not that is added without a choice. You could say that it can be negotiated as part of the overall price but that’s $500 more to the price that you’re stuck with from the beginning. And at some point in time you get tired of the haggling and you just say yes to move on. And that is why buying a used car has such a bad reputation and is dreaded my most. Me included now. I would love for a consumer protection area to look into this as I think is unfair to consumers. More

by arturohdzc Verified Customer Verified Customer

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They are always professional. I waited while the oil change happened and everything went smoothly! I waited while the oil change happened and everything went smoothly! More

by AIMEEHICKMAN74 Verified Customer Verified Customer

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The entire Zeigler team was very friendly and helpful and made my car buying experience very good. The whole staff was professional and made vary comfortable . made my car buying experience very good. The whole staff was professional and made vary comfortable . More

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On time, efficient, cordial, polite, fast service, comfortable waiting area and a free car wash! Above and beyond expectation — kid glove service. comfortable waiting area and a free car wash! Above and beyond expectation — kid glove service. More

by JUDIE0620 Verified Customer Verified Customer

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Sales and service departments are smart and honest. I am very happy with Zeigler Hyundai of Racine. I am very happy with Zeigler Hyundai of Racine. More

by ASTHEPAGESTURNSLOWLY Verified Customer Verified Customer

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Customer Service is top notch. The entire team does a great job communicating from service schedule reminders to when on site and what needs to be done for your car. The entire team does a great job communicating from service schedule reminders to when on site and what needs to be done for your car. More

by JECRUSE Verified Customer Verified Customer

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Excellent service experience. Service advisor Ian kept me up to date every step of the way! My vehicle was repaired and back on the road in only one day! Definitely the best deale Service advisor Ian kept me up to date every step of the way! My vehicle was repaired and back on the road in only one day! Definitely the best dealership experience in the area! Absolutely will be returning! More

by Mlond Verified Customer Verified Customer

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This dealership did a good job listening I feel, though as a woman I get overt about one trying to make a decision. Not here, they took the time to show me probably about eight or nine cars without any kin as a woman I get overt about one trying to make a decision. Not here, they took the time to show me probably about eight or nine cars without any kind of fuss before I made my decision More

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