Mackenzie Smebak
Mackenzie Smebak at Hudson Chrysler Dodge Jeep Ram

Mackenzie Smebak | Page 12

Service Manager

Hudson Chrysler Dodge Jeep Ram

1200 Carmichael Rd
Hudson, WI 54016

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483 Reviews

Dealership Experience

19 yrs, 7 mos

Industry Experience

19 yrs, 7 mos

not yet
rated

483 Reviews

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483 Reviews of Mackenzie Smebak

June 20, 2022

Dealership Rating
Employee Rating

1st time customer, and will definitely be back. Mackenzie was a pleasure to work with! More

by rodb0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 05, 2022

Hudson Chrysler Dodge Jeep Ram responded

Thank you so much for doing business with us, Rod! We truly appreciate you

June 17, 2022

Dealership Rating
Employee Rating

Thanks for having my rental ready and cooled down on a hot day! That was awesome! More

by amberrg33
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tracy Cataract , Bill Bush

Jul 05, 2022

Hudson Chrysler Dodge Jeep Ram responded

Thank you so much for doing business with us! We truly appreciate you.

June 12, 2022

Dealership Rating
Employee Rating

Horrible customer service and shouldn't have to wait 2. 5 hours for an oil change with an appointment no attention to customer satisfaction More

by stephanietobritzhofer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Tracy Cataract , Bill Bush

Jul 05, 2022

Hudson Chrysler Dodge Jeep Ram responded

Thank you for sharing your experience! Unfortunately with current staffing issues we cannot always be as timely as we would like for our customers.

June 11, 2022

Dealership Rating
Employee Rating

The quality of that work is always great and I trust my advisor completely. I was disappointed in this visit because they were supposed to replace my windshield with another genuine Mopar part, but I ended More

by JDOBBERT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 13, 2022

Hudson Chrysler Dodge Jeep Ram responded

Thank you for sharing your experience! We're happy to help and look forward to seeing you again.

June 05, 2022

Dealership Rating
Employee Rating

I was treated as though I was the only customer in the dealership. Mackenzie was amazing! More

by GPABILLY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 06, 2022

Hudson Chrysler Dodge Jeep Ram responded

Thank you for your kind words about Mackenzie. We are pleased that you had a great experience, and look forward to serving you again in the future!

June 05, 2022

Dealership Rating
Employee Rating

Check in processing, and payment went smoothly, Complimentary wash was poorly done with some parts of car not touched with any water at all. Every one I had contact with was pleasant. More

by TMARSON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 06, 2022

Hudson Chrysler Dodge Jeep Ram responded

Thanks for your review!, We appreciate your business!

June 04, 2022

Dealership Rating
Employee Rating

Service was quick. Work was completed sooner than expected. I have had all my service performed at this dealership. I recommend it. More

by ccolson2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 06, 2022

Hudson Chrysler Dodge Jeep Ram responded

Thank you for sharing your experience! We're happy to help and look forward to seeing you again.

June 04, 2022

Dealership Rating
Employee Rating

Great customer service - McKenzie was great to work with! !! This survey is really dumb to make you write 15 words…. More

by RICK@FRACTIONALTOYS.COM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 06, 2022

Hudson Chrysler Dodge Jeep Ram responded

We are pleased that you had a great experience, and look forward to serving you again in the future!

May 26, 2022

Dealership Rating
Employee Rating

MacKenzie is awesome to work with. She normally goes above and beyond. Highly recommend working with her. I More

by richf72
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 06, 2022

Hudson Chrysler Dodge Jeep Ram responded

Thank you for your kind words about Mackenzie. We are pleased that you had a great experience, and look forward to serving you again in the future!

May 18, 2022

Dealership Rating
Employee Rating

They promptly got me in and repaired my tire as I waited. They patched my tire and save me hundreds. Nice job! More

by MARK@MGILBERTLAW.COM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tracy Cataract , Bill Bush

May 25, 2022

Hudson Chrysler Dodge Jeep Ram responded

We are pleased that you had a great experience, and look forward to serving you again in the future!

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