Mackenzie Smebak | Page 20

Love working with this dealership. Mackenzie is always wonderful and keeps me as a returning customer with her customer service. Always great service throughout the whole dealership. wonderful and keeps me as a returning customer with her customer service. Always great service throughout the whole dealership. More

by briannajustine Verified Customer Verified Customer

Report | Print

I showed up for a “soft” brake pedal, and was told to wait. Around the 2 hour mark, the service advisor came and told me that the tech had found nothing wrong with the car, and offered to take me back th wait. Around the 2 hour mark, the service advisor came and told me that the tech had found nothing wrong with the car, and offered to take me back there to speak to him. When I spoke to the tech, he told me he didn’t think the pedal was too squishy, and maybe it’s a “Ford thing”. He then told me to go and have a second opinion at another dealer. At this point I was upset because I feel like my brakes are on the dangerous side, and felt like I was unjustified. The service advisor seemed visibly upset, and proceeded to take me to the cashier. I was charged $110 and told to take my car elsewhere, and maybe the warranty company will refund my money. I will not be returning to Hudson Chrysler. More

by Mrmoorer32 Verified Customer Verified Customer

Report | Print

when i had a problem with my car, i had to have it towed when i had a problem with my car, i had to have it towed in and they took care of it and kept me informed on what was going on. And took care of the when i had a problem with my car, i had to have it towed in and they took care of it and kept me informed on what was going on. And took care of the problem with my car right away and let right away when it was ready. More

by TNCARLSON Verified Customer Verified Customer

Report | Print

McKenzie did a fantastic job making sure I was satisfied with my brake pads and having the service team check why my van wouldn’t start a few times. The service was great and my van is running better now w with my brake pads and having the service team check why my van wouldn’t start a few times. The service was great and my van is running better now with no grinding brakes. Thanks! More

by kh Verified Customer Verified Customer

Report | Print

We did 1000$ in repairs to fix check engine light. It stayed off for a day.then came back on again.. we have not been able to get back. 😒 stayed off for a day.then came back on again.. we have not been able to get back. 😒 More

by pmbushy Verified Customer Verified Customer

Report | Print

Service is ways great here. Only place I go for my Jeeps and Service Service is ways great here. Only place I go for my Jeeps and Service and Service Service is ways great here. Only place I go for my Jeeps and Service More

by SWBBERZ Verified Customer Verified Customer

Report | Print

Bill Bush was super nice and friendly and helped me with everything I needed. He was pleasant to work with throughout the process. 10/10 recommend for all your service needs everything I needed. He was pleasant to work with throughout the process. 10/10 recommend for all your service needs More

by jubjork Verified Customer Verified Customer

Report | Print

Our service rep did a great job keeping us informed and answered all my questions promptly. I felt the service crew did a thorough job identifying our brake problems. answered all my questions promptly. I felt the service crew did a thorough job identifying our brake problems. More

by shamill0 Verified Customer Verified Customer

Report | Print

Thank you to MacKenzie in service and the techs who diagnosed my transfer case issue and did the repair all within a short two week span. Their professionalism and kindness are very much appreciated. diagnosed my transfer case issue and did the repair all within a short two week span. Their professionalism and kindness are very much appreciated. More

by holbrooklynn Verified Customer Verified Customer

Report | Print

did what they said and was very polite took about the exact time to complete the service for the amount they said very clean building exact time to complete the service for the amount they said very clean building More

by sandy36 Verified Customer Verified Customer

Report | Print