Maddi Schmelzer
Maddi Schmelzer at Diehl Kia of Hermitage
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Maddi Schmelzer | Page 2

KIA Sales

Diehl Kia of Hermitage

1469 N Hermitage Rd
Hermitage, PA 16148

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4.6
22 Reviews

Dealership Experience

10 mos

Industry Experience

10 mos

Languages Spoken

English English

4.6

22 Reviews

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22 Reviews of Maddi Schmelzer

March 13, 2024

Dealership Rating
Employee Rating

There was a small misunderstanding over final sale price, but everything worked out in the end and I'm happy with my car!! Thanks Diehl! Great customer service More

by meh1698
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Colleen Swartz

Mar 14, 2024

Diehl Kia of Hermitage responded

Hello, thanks for taking the time to share your experience. We truly appreciate it!

January 17, 2024

Dealership Rating
Employee Rating

Friendly and efficient staff. Worked with price,trade in and financing. Stop and see Maddie. More

by cjmust
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Patricia Gabriel-Hartman

Jan 19, 2024

Diehl Kia of Hermitage responded

Thank you for a great review! We appreciate you and your business! Thank you for the feedback!

January 09, 2024

Dealership Rating
Employee Rating

Wasn't offered gap insurance and when I found out I didn't get gap I couldn't purchase it so now I'm screwed thanks I won't be back. I had the 1k a guy from your dealership said I could purchase gap st More

by oscar1983420
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

January 07, 2024

Dealership Rating
Employee Rating

Purchasing a vehicle can be stressful. Once we met Maddie, she made us feel comfortable and didn't pressure us in making a quick decision to purchase. The dealership brought two vehicles More

by morgans2364
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Craig Misier

Jan 08, 2024

Diehl Kia of Hermitage responded

Thank you for a great review! We appreciate you and your business! Thank you for the feedback!

December 20, 2023

Dealership Rating
Employee Rating

Extremely friendly and very helpful staff. They really made the buying process smooth and easy. More

by TylerB
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Dec 21, 2023

Diehl Kia of Hermitage responded

Thank you for a great review! We appreciate you and your business! Thank you for the feedback!

December 16, 2023

Dealership Rating
Employee Rating

Everyone was very helpful, friendly and easy to work with. Maddi helped me find the right fit for me in a vehicle. I enjoyed her giving me and my sister a tour of the dealership giving us great info on More

by karkelly838
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Colleen Swartz

Dec 21, 2023

Diehl Kia of Hermitage responded

Thank you for a great review! We appreciate you and your business! Thank you for the feedback!

December 11, 2023

Dealership Rating
Employee Rating

Jesse and other staff were very personable and knowledgeable on the telluride. The process was easy and I was very satisfied. More

by jcordes114
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Gesse Matlock, Colleen Swartz , Jesse McCormick

Dec 14, 2023

Diehl Kia of Hermitage responded

Thank you for a great review! We appreciate you and your business! Thank you for the feedback!

December 10, 2023

Dealership Rating
Employee Rating

Friendly atmosphere but had a long wait to be helped. Maddie was helpful and will be better with more experience. More

by DEBCINQUE5
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Patricia Gabriel-Hartman

Dec 14, 2023

Diehl Kia of Hermitage responded

Thank you for a great review! We appreciate you and your business! Thank you for the feedback!

November 30, 2023

Dealership Rating
Employee Rating

The experience at Diehl Kia was phenomenal from the beginning to the end they made us feel like family and have earned a future purchase from us when we are looking for our next vehicle. More

by chris.mondi
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Colleen Swartz , Jesse McCormick

Dec 01, 2023

Diehl Kia of Hermitage responded

Thank you for the great review! Thank you for trusting us with your car buying journey! Let us know if you need anything in the future!

November 27, 2023

Dealership Rating
Employee Rating

Excellent buying process. Would not hesitate to buy from them again. Very satisfied with this dealership. More

by davidneeleymail
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Colleen Swartz

Nov 28, 2023

Diehl Kia of Hermitage responded

Thank you for the great review! Thank you for trusting us with your car buying journey! Let us know if you need anything in the future!

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