Madison Hurst

Jake was amazing! !!! No B.S. type of sale. Super convenient, quick and up front. Very personable and honest. Went above and beyond to meet my criteria and get me the b !!! No B.S. type of sale. Super convenient, quick and up front. Very personable and honest. Went above and beyond to meet my criteria and get me the best for my buck. I will absolutely refer people to Fairway Ford and explicitly to Jake. My next Ford purchase will be done straight through Jake! More

by MALLYJANE Verified Customer Verified Customer

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Seevice person was helpful i had dealership commitments issues that they got stuck in the middle of but ultimately it worked out issues that they got stuck in the middle of but ultimately it worked out More

by KATIMACARRSTAYSCONNECTED Verified Customer Verified Customer

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The people are very friendly and helpful! There was a lot of Bronco’s to choose from. There was a lot of Bronco’s to choose from. More

by LYNJACKSON5 Verified Customer Verified Customer

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Best place to buy your next new Mustang without haggle or sales games. Very communicative sales team. sales games. Very communicative sales team. More

by LIMITEDSKY Verified Customer Verified Customer

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When I arrived I told Gage that I would be waiting for the vehicle as I needed to be back at work by 10am. He said no problem and it would only take 60-90 minutes for a simple oil change. I waited, asked the vehicle as I needed to be back at work by 10am. He said no problem and it would only take 60-90 minutes for a simple oil change. I waited, asked about the car after 2 hrs as I had not heard anything. He said they had not started it because they were working in a car for someone who was waiting, I said I am someone waiting! He made it seem like it was never a big deal and as a sorry for having to wait they offered me $100 in ford points. That is so insulting, I so t be back there. More

by Scottclimpson Verified Customer Verified Customer

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Gage set up an appointment and notified me when the work was completed and assessed future work the car may need. was completed and assessed future work the car may need. More

by JJADOBE Verified Customer Verified Customer

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Everything was great, My vehicles are always taken care of professionally and promptly. You can always count on everyone at the dealership. of professionally and promptly. You can always count on everyone at the dealership. More

by RADFORDL1970 Verified Customer Verified Customer

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New way of buying, made it very easy for me, the customer, truck prices very realistic, priced to move, not sit and get dusty on the lot. Do yourself a favor check this dealer out. customer, truck prices very realistic, priced to move, not sit and get dusty on the lot. Do yourself a favor check this dealer out. More

by JIMCULBERSON Verified Customer Verified Customer

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What an amazing experience from start to finish. I was beyond excited about getting my new truck, and the entire experience exceeded my expectations The whole process was a surprise, and I couldn I was beyond excited about getting my new truck, and the entire experience exceeded my expectations The whole process was a surprise, and I couldn’t be happier with how everything turned out. The entire staff went above and beyond to make sure everything was perfect. All I had to do was give them a little information about what I was looking for, and they took care of the rest. They knew exactly what I wanted and delivered just that. The customer service, professionalism, communication, and attention to detail were outstanding\. They truly made me feel like a valued customer and made the entire experience exciting, easy, and stress-free. It’s rare to find a team that genuinely listens to its customers and goes the extra mile to make their experience unforgettable.You guys absolutely nailed it Thank you to the entire team at Ford Palencia You’ve definitely earned my trust, my future business, and my recommendations. I’ll continue sending customers your way\. I couldn’t be happier with my new truck More

by ESEDIEZ_23 Verified Customer Verified Customer

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I take my car here because this is where I bought it. Jeff has always been a good person to work with. He always seems like he is rushed and does not have much time for customer interaction. I get it. Jeff has always been a good person to work with. He always seems like he is rushed and does not have much time for customer interaction. I get it. I asked him about doing a fluid change on the PTU and he didn't know anything about it. It caught me off guard because of all the issues Ford has had with their PTU units. There is a fluid change interval just like the RDU. These are very critical services, and the dealership should be educated on this. Nothing to do with the service department, but Ford needs to make sure these services are readily available to their customers. Ford always manages to build at least one "Time Bomb" into every vehicle it builds. Mabe if they got their xxxx together, they could eliminate/minimize this. More

by parrishjames377 Verified Customer Verified Customer

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