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Magali Declet
Magali Declet at Faulkner Buick GMC West Chester, INC.

Magali Declet | Page 2

Sales Consultant

Faulkner Buick GMC West Chester, INC.

705 Autopark Blvd.
West Chester, PA 19382

4.8
48 Reviews
4.8

48 Reviews

Write a Review

48 Reviews of Magali Declet

October 12, 2023

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Employee Rating

My service rep Leslie is outstanding! Leslie is one of the main reasons I purchased my new truck from Faulkner. The service department is also very well run. More

by STEVE@TRIADINC.NET
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John Simonelli, Leslie Hurst

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Oct 16, 2023

Faulkner Buick GMC West Chester, INC. responded

Steve, our whole team appreciates your excellent review. We strive to give flawless customer service for every customer that walks in! Please reach out if we can help with anything more.

September 04, 2023

Dealership Rating
Employee Rating

The dealership was very attentive, the service dept has been accommodating as well timely returns. More

by MKOMAR564
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Luis Jimenez

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Sep 05, 2023

Faulkner Buick GMC West Chester, INC. responded

Thank you so much for trusting us with the service of your vehicle. We know it’s not always a “fun” visit to the dealership, but we are so glad we are here for you!

August 25, 2023

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It took quite long to get an oil change and we left the car but it took all day until late afternoon until they got to it. Service said they were backed up. More

by GUTJM06
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bryant Pullins, Leslie Hurst, Bernard Gunn, Luis Jimenez

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Sep 05, 2023

Faulkner Buick GMC West Chester, INC. responded

GUTJM, thank you for leaving a review regarding our service department. We are sorry to hear your vehicle took too long and we were backed up during your appointment. We aim to offer top-notch service and we realize we missed the mark here. Please reach out to our team if you would like to discuss anything further.

August 17, 2023

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Employee Rating

My sales person was excellent, the car is superb. My only is the billing that happens at point of sale. I denied extended warranty 3 times before I had to yell. I told him I had limited funds. He jus More

by bdurant1960
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Matthew Mortimer

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Aug 22, 2023

Faulkner Buick GMC West Chester, INC. responded

Bdurant, thank you for leaving a review of our dealership. We apologize for the pushiness of the extended warranty. We will be sure to review these comments with our team to ensure this does not happen again.

Aug 24, 2023

bdurant1960 responded

Addressing my issue with bullying would be in your best interest. I hope you are true to your word. Perhaps a Dale Carnegie training for your management would help.

August 04, 2023

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Employee Rating

This is the second vehicle I purchased here and wish I had not its not well managed and especially the finance area needs a lot of work. Paperwork was missing for over 2 weeks and I feel like they are dis More

by JOHNSONTHOMAS85
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Joe Demarco

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Aug 15, 2023

Faulkner Buick GMC West Chester, INC. responded

Thomas, we apologize for your experience with us. Customer service is our top priority, and we’d like to do our best to correct this situation. Please feel free to call us at (610) 492-7109 and speak to one of our managers so they can assist you. We appreciate your feedback.

July 29, 2023

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The service department at Faulkner is very accommodating and courteous. Rusty had my vehicle taken care of and called me when it was ready. More

by KKCJOE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rusty Miller , Ken Kovack

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Aug 01, 2023

Faulkner Buick GMC West Chester, INC. responded

Thank you so much for trusting us with the service of your vehicle. We know it’s not always a “fun” visit to the dealership, but we are so glad we are here for you!

July 21, 2023

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Employee Rating

Every one was very helpful. Very efficient. Magali DeClet was a pleasure to work with. More

by SHORETHING4ME
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Finance manager Matt? ??????

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Jul 24, 2023

Faulkner Buick GMC West Chester, INC. responded

We appreciate you taking the time to write us a review! Please let us know if we can do anything else to help!

June 09, 2020

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Employee Rating

The entire team was very accommodating, worked hard to make sure we were pleased with our purchase. We will definitely recommend this franchise to everyone! More

by billmatters72
Recommend Dealer
Yes

Other Employees Tagged: Tom Delgott , Steve Dragon

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Jun 12, 2020

Faulkner Buick GMC West Chester, INC. responded

Thank you for the feedback! We are happy to hear about your positive experience at Faulkner Buick GMC West Chester, and we are grateful you chose us for your automotive needs. We look forward to working with you again in the future! Sincerely, The Faulkner Buick GMC Team

May 18, 2020

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Employee Rating

Each and every experience I have encountered, courteous and conscious, professional staff.I am completely satisfied with each service performed on my cascada. A pleasant experience More

by ednaminta48
Recommend Dealer
Yes

Other Employees Tagged: Brett Paden , Steve Dragon

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May 21, 2020

Faulkner Buick GMC West Chester, INC. responded

Thank you for writing this fantastic review and giving our dealership such an excellent star rating! It's great to hear we were able to go above and beyond your expectations and provide you with a memorable experience. Feel free to call or stop by if there's anything else we can do for you. Sincerely, The Faulkner Buick GMC Team

May 18, 2020

Dealership Rating
Employee Rating

Very courteous and friendly staff. Lots of inventory to choose from. Everyone was easy to work with and very helpful. I would do business with them again in the future. More

by firstimegmcowner
Recommend Dealer
Yes

Other Employees Tagged: Dave McQuiston

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May 21, 2020

Faulkner Buick GMC West Chester, INC. responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, The Faulkner Buick GMC Team

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