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Magaly Gonzalez
Magaly Gonzalez at Heritage Toyota Catonsville
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Magaly Gonzalez

Sales Associate

Heritage Toyota Catonsville

6324 Baltimore National Pike
Baltimore, MD 21228

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2 Reviews
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2 Reviews

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2 Reviews of Magaly Gonzalez

May 19, 2023

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Employee Rating

Picked up our Camry last week. Very good buying experience! Got more for our trade than we thought. Thanks Dustin, be back soon for the Tacoma I want! More

by jcarverhouse99
Recommend Dealer
Yes

Other Employees Tagged: Dustin Smith

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Jun 05, 2023

Heritage Toyota Catonsville responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

April 01, 2023

Dealership Rating
Employee Rating

Was lied to about my key the salesperson told me was ordered. Now they don’t return calls. Horrible business. Magalay was they salesman and lied. DONT BUY HERE!!!!! More

by tobias
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Helpful 1
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Apr 13, 2023

Heritage Toyota Catonsville responded

Thank you for taking the time to review Heritage Toyota Catonsville. We work hard to provide all customers with an exceptional experience, and sincerely apologize as it appears this did not occur. Our General Manager, John Kim, has attempted to contact you to address your concerns, but has been unsuccessful in reaching you. At your earliest convenience, please contact John directly at johnkim@mileone.com or 443.341.8619 to allow us the opportunity to rectify any missteps and restore your faith in our dealership. Again, thank you for your time and we hope to speak with you soon.

Apr 13, 2023

tobias responded

This did occur! Still waiting to hear from someone!!! I’ve called Toyota 3 times. There are case number on this. I’ll email Mr. Kim but not expecting anything to come from it. THIS IS STILL AN ISSUE.

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