Mak Makky | Page 4

Mak makes you feel like family always. Best dealer agent I’ve ever dealt with! Best dealer agent I’ve ever dealt with! More

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Great experience! Was able to finalize all details over a zoom meeting, so convenient for me! Was able to finalize all details over a zoom meeting, so convenient for me! More

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Unlike sales and service that I have incurred anywhere else, or ever, this dealership TRULY understands the phrase "customer service" and exemplifies it in word and deed. I ordered a Range Rover Sport - H else, or ever, this dealership TRULY understands the phrase "customer service" and exemplifies it in word and deed. I ordered a Range Rover Sport - HST for my significant other and the experience was great! Mack ( now the Sales Manager) was patient, kind and thoughtful with us as he guided us through the purchasing process. Don, in your service department, has been nothing short of fantastic as he provides us maintenance, repairs and advice in keeping this vehicle running like it did when she drove it off the lot in 2020. As soon as you guys get a long wheel base, fully electric, Range Rover, we will be back in. Thank you so very much for your commitment to customer service and the actual delivery of the same. John Brown, Southfield, MI More

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Mak is wonderful. He has so much patience and knowledge. I bought out my lease and he helped me throughout the process. Mak is very responsive and honest. I couldn't have had a better experience. I bought out my lease and he helped me throughout the process. Mak is very responsive and honest. I couldn't have had a better experience. More

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When my jaguar F pace lease expired Our previous salesperson told us to not waste my time looking for a new vehicle as it was virtually impossible to obtain cars amidst the chip crisis. So we extend salesperson told us to not waste my time looking for a new vehicle as it was virtually impossible to obtain cars amidst the chip crisis. So we extended at least by six months. in the meantime the key fab battery died and needed replacing. When visiting the service center at Jaguar of Troy I thought I’d peek in the showroom on the off chance they may have a vehicle. I wasn’t thinking about another jaguar or Range Rover because of what our previous sales person told us. Upon entering the show room Mak was in his office and made himself available immediately. I let him know the situation and indicated I should probably look at some options for a new car for delivery six months in the future. Mak seemed to make the impossible happen! With A little luck time and patience I had a new car within 24 hours. Mak created and executed a solution quickly, professionally, and without hesitation. I am now the HAPPY owner of a beautiful Range Rover Velar! Thank you Mak you have a customer for life! Gratefully, Randall and Lila Pappal More

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Mak makky made my car shopping experience so easy. He was so quick with responding, and when i arrived to the dealer my car was set up. He made the process extremely smooth! I’m so happy with my car and i on so quick with responding, and when i arrived to the dealer my car was set up. He made the process extremely smooth! I’m so happy with my car and i only trust Mak! Thank you Mak! More

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Mak Makky made our vehicle purchase one of the best car experiences I've had. He made it easy and we love the vehicle. Thanks! experiences I've had. He made it easy and we love the vehicle. Thanks! More

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I came asking questions about a app to remote start my Jaguar F-Type R and Mak customer service was amazing he was on the computer for a long time and when he seen something that didn’t add up he went Man Jaguar F-Type R and Mak customer service was amazing he was on the computer for a long time and when he seen something that didn’t add up he went Manager Brian and they both help me out I appreciate Jaguar of Troy for having such amazing people with great attitudes thank you… More

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After speaking with Mak who was super helpful over the phone, I drove 3hrs to find a vehicle I searched for 2 months. The car was in immaculate condition. Mak and all the sales people were very friendly a phone, I drove 3hrs to find a vehicle I searched for 2 months. The car was in immaculate condition. Mak and all the sales people were very friendly and willing to help. I’m pretty sure they washed the car a second time. I highly recommend this dealership if you appreciate great customer service. Mak is also a fan of James Brown. Jam! More

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This is the second car we have purchased with Mak and he did a great job as always. Very helpful & responsive, top notch service! did a great job as always. Very helpful & responsive, top notch service! More

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