Makayla Drake | Page 2

The service department seems to be in a state of disorganization. I made an appointment for warrantee service. I had to wait for the parts to arrive. 3 weeks later I called the service advisor to as disorganization. I made an appointment for warrantee service. I had to wait for the parts to arrive. 3 weeks later I called the service advisor to ask what was happening, he said the parts had been there for two weeks. I never got a call to let me know. So scheduled a day to bring it in at 7:00 AM ( leaving my home at 5:30) so the work would be done in one day. I informed the service advisor that i understood i would wait. I understood that it would take many hours. When i arrived, i was informed that the service would at least 24 hours, more likely 48. I need my car for business and could not leave it for 2 days. I called my original advisor to complain, he assured me that he would get me out thd same day. So i returned the next week at 7:00AM. And waited, only to be told that my warrantee service was misdiagnosed originally, and the actual problem ( tie rods) was not covered under warrantee. VERY frustrating. I am shopping for a 2026 hybrid Tuscan for my wife and am uncomfortable buying from my local dealer now due to their service department confusion. Actually sad for the sales staff, as this dealership is my “local “ dealer and i will be forced to buy in a distant town More

by craigbruckner Verified Customer Verified Customer

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They did an excellent job, fulfilling all their promises and delivering the expected results. The auto purchase process was very smooth and hassle-free. and delivering the expected results. The auto purchase process was very smooth and hassle-free. More

by trclaybar Verified Customer Verified Customer

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Super easy to complete the purchase process with no hidden charges. Diago was great and even took a video of my vehicle. hidden charges. Diago was great and even took a video of my vehicle. More

by backbaybt Verified Customer Verified Customer

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Great at getting me in as a walk in no attude nice the whole time whole time More

by cunningham.art106 Verified Customer Verified Customer

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Edwin our sales person really done a good job Getting the car that we wanted also explained all the extra safety features on our new car the car that we wanted also explained all the extra safety features on our new car More

by Jim.strader Verified Customer Verified Customer

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Tanner and Lucas were a great team. They made the whole process very easy. I would recommend Tanner, Lucas and the whole dealership. They made the whole process very easy. I would recommend Tanner, Lucas and the whole dealership. More

by joesblkr1 Verified Customer Verified Customer

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This is the fourth new vehicle purchased from dealership. ...I am very happy with them. ...I am very happy with them. More

by ronald2s1945 Verified Customer Verified Customer

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The service at the center was exceptional, outstanding, and highly professional. It was a pleasure doing business with Hyundai. and highly professional. It was a pleasure doing business with Hyundai. More

by TAHIMI Verified Customer Verified Customer

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Very excellent very proud it was amazing what you done for me thank you very much for me thank you very much More

by Johnnybrown1316 Verified Customer Verified Customer

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Muy buen trato al cliente, me buscaron el carro rápido to se hizo como yo esperaba se hizo como yo esperaba More

by yuraldigol Verified Customer Verified Customer

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