Malainne Costa
Malainne Costa at Herb Chambers Honda of Seekonk

Malainne Costa

Service Adviser

Herb Chambers Honda of Seekonk

185 Taunton Ave, Rte. 44
Seekonk, MA 02771

4.9
401 Reviews

Hello I am Malainne. I have worked for Herb Chambers since 1994. I started in the auto detailing department part time. In 1995 I was transferred to Cashier | Receptionist. The following year I was promoted to handle accounts payable where I stayed for 15 years. Recently I accepted a position as Service Advisor which I love. Stop by Service to say hello on your next visit.

4.9

401 Reviews

Write a Review

Dealership Experience

31 yrs

Industry Experience

31 yrs

Languages Spoken

Portuguese Portuguese

Employee Video

401 Reviews of Malainne Costa

May 01, 2025

Dealership Rating
Employee Rating

Excellent service! Friendly and informative and very thorough. Clear explanations and courteous. I was very satisfied . More

by pskennedy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 02, 2025

Herb Chambers Honda of Seekonk responded

We're delighted to hear that you had an excellent experience with our team at Herb Chambers Honda of Seekonk! Your satisfaction is important to us, and we're glad we could provide friendly and thorough service. Thank you for the kind words!

April 26, 2025

Dealership Rating
Employee Rating

I left there more stressed than I ever had. It was awful. I can never trust when they tell me something is wrong with my car because that’s happened before and I was suspicious about it so I More

by ollems
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Tim Islip

Apr 28, 2025

Herb Chambers Honda of Seekonk responded

Thank you for the review. I'm disappointed to hear about your experiences and the stress they've caused. We strive for transparency and trust with our customers, so it's concerning to read this feedback. Please reach out if you'd like to discuss this further or have any other concerns. Thanks again, Scott Birtles - General Manager - scott@herbchambers.com

April 25, 2025

Dealership Rating
Employee Rating

The service appointment was right on time, and received updates with detailed explanations of the issues with my car. More

by Beth
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Armando

Apr 28, 2025

Herb Chambers Honda of Seekonk responded

Beth, we're glad to hear that your service appointment was punctual and informative at Herb Chambers Honda of Seekonk. Thanks for sharing your experience with us! Safe travels!

April 18, 2025

Dealership Rating
Employee Rating

Was in with my 2024 CRV for a recall. Was greeted kindly and told I would hear from them in about 90 minutes. Text message less than 90 minutes. Recall wasn't an issue but filters needed More

by kate.johnson58
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 21, 2025

Herb Chambers Honda of Seekonk responded

Kate, we're delighted to hear that your service visit went seamlessly at Herb Chambers Honda of Seekonk. It's great that our team kept you informed and efficiently handled the recall and filter replacements. We look forward to seeing you for future services! Safe travels!

April 16, 2025

Dealership Rating
Employee Rating

Have all my work done here. Very professional and excellent work done. Friendly staff and comfortable environment. More

by Jane
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 16, 2025

Herb Chambers Honda of Seekonk responded

Jane, thank you for choosing Herb Chambers Honda of Seekonk for your automotive needs! We're delighted to hear that our team provides a professional and friendly experience. We look forward to serving you again in the future!

April 12, 2025

Dealership Rating
Employee Rating

Communication skills excellent, clarifying questions targeted car symptoms, symptoms concerning got brought car in same day fixed serious problems. I trust the serious advisors and techs. They are ser More

by dkallard
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 14, 2025

Herb Chambers Honda of Seekonk responded

dkallard, thank you for trusting the team at Herb Chambers Honda of Seekonk with your vehicle! We're glad to hear our communication and service met your expectations. Safe driving ahead!

April 11, 2025

Dealership Rating
Employee Rating

Another great experience at Herb Chambers in Seekonk. The Sales and Service teams are wonderful. Always helpful. Have a Civic already and now just bought an HR-V for my Mom. More

by Joann
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Apr 11, 2025

Herb Chambers Honda of Seekonk responded

Joann, it's fantastic to hear that both our Sales and Service teams at Herb Chambers Honda of Seekonk made your experience a great one! We hope you and your mom enjoy the new HR-V. Thanks for choosing us again!

April 07, 2025

Dealership Rating
Employee Rating

Love the dealership! Easy to schedule an appointment online, staff and service was excellent! Thank you!! More

by Jeffreyflanagan7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 07, 2025

Herb Chambers Honda of Seekonk responded

Jeffrey, we're delighted to hear you had a great experience with Herb Chambers Honda of Seekonk! Thanks for the kind words and support.

March 22, 2025

Dealership Rating
Employee Rating

Malainne was very professional and helpful. Malaine and her team did a grest job. I loked the hot chocolate and snacks in the waiting area. More

by jar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 25, 2025

Herb Chambers Honda of Seekonk responded

We're delighted to hear that Malainne and the team at Herb Chambers Honda of Seekonk provided you with a great experience. Thanks for sharing your feedback!

February 24, 2025

Dealership Rating
Employee Rating

Our service rep, Malainne, always does her best to manage our appointments, and making sure our service needs are met. A true asset to Herb Chambers. More

by atenk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 24, 2025

Herb Chambers Honda of Seekonk responded

We're glad to hear that Malainne always provides excellent service and takes great care of your needs at Herb Chambers Honda of Seekonk. Thank you for recognizing her efforts. We appreciate your feedback!

1
...

Dealership Inventory (345 Vehicles)

new 2025 Honda CR-V car, priced at $37,895
2025 Honda CR-V
new
Canyon River Blue Metallic exterior
CVT
All-wheel Drive
used 2022 Toyota Highlander Hybrid car, priced at $40,968
2022 Toyota Highlander Hybrid
used
Wind Chill Pearl exterior
CVT
All-wheel Drive
used 2022 Honda HR-V car, priced at $23,488
2022 Honda HR-V
used
Aegean Blue exterior
CVT
All-wheel Drive
new 2025 Honda CR-V car, priced at $38,350
2025 Honda CR-V
new
Still Night Pearl exterior
CVT
All-wheel Drive
new 2025 Honda HR-V car, priced at $30,850
2025 Honda HR-V
new
Nordic Forest Pearl exterior
CVT
All-wheel Drive
new 2025 Honda CR-V car, priced at $32,995
2025 Honda CR-V
new
Crystal Black Pearl exterior
CVT
All-wheel Drive