Malcolm Simons
Malcolm Simons at Graff Chevrolet Company

Malcolm Simons

Service Manager

Graff Chevrolet Company

1405 E Main St
Grand Prairie, TX 75050

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4.1
231 Reviews
4.1

231 Reviews

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231 Reviews of Malcolm Simons

August 09, 2025

Dealership Rating
Employee Rating

Helpful, knowledgeable and kind. Fixed car with expertise. Thank you for excellent service. Timely and experienced. More

by jamielopez8789
Service Price Transparency
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Recommend Dealer
Yes

August 07, 2025

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Lied about warranty. Promised loaner never got, cannot get my personal info back.. Misquoted bill, 1300.00 more. Cannot give me written warranty on work done. Promised wa More

by Coo2
Service Price Transparency
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Recommend Dealer
No

Other Employees Tagged: Jesus Garza

August 06, 2025

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Employee Rating

I appreciate the quality of service provided; however, my vehicle continues to experience issues due to the recall not being completed. I kindly request your assistance in expediting the necessary service wi More

by negrin.karel15
Service Price Transparency
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Recommend Dealer
Yes

July 30, 2025

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Employee Rating

My service here, was not good at all and I will not return. The customer service was not great and they are liars. I called multiple times to get status updated about my car and the advisor had an atti More

by briana_wi
Service Price Transparency
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Recommend Dealer
No

July 29, 2025

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Over price for employee worked here for 12 years and the employee discount is unreal More

by Whowell3
Service Price Transparency
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Recommend Dealer
No

July 29, 2025

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Did. Not fix ac problem. Blowing 60 degree air not 45 after $1500 still blowing 60 degree air More

by Mad as hell
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Recommend Dealer
No

July 28, 2025

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The people that helped me were wonderful very patient and understanding with me very i would recommend him because he was wonderful especially dealing with older people.. More

by demartinokathleen
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Recommend Dealer
Yes

July 24, 2025

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Super friendly environment and great service. Quick w time efficiency… would definitely recommend to friends and family. I have all my family come here and i always bring my vehicles here More

by STEPHANIEMUNIZTX
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Stefany

July 24, 2025

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Employee Rating

As always, Rodney Rogers does a great job with customer service. Service techs also did a great job with the 97k service on my truck. More

by NA13
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Rodney, Rogers

July 23, 2025

Dealership Rating
Employee Rating

Service advisor was amazing and cashier was amazing both were helpful and attentive super satisfied More

by DjrGM
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: JOE service advisor. Hailie cashier

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