

216 Reviews
Write a Review216 Reviews of Malcolm Simons
July 02, 2025
The initial interaction with the service advisor seemed a little abrasive and not very welcoming. The service was, however, fast which I appreciated. I may come back because or the service time but not becau little abrasive and not very welcoming. The service was, however, fast which I appreciated. I may come back because or the service time but not because anyone there was friendly, warm, or inviting. More
June 27, 2025
The service was fantastic I am truly satisfied with My services that was done Rodney kept Me informed about the issues that was going on. Thank You Graff for work done to My standards. services that was done Rodney kept Me informed about the issues that was going on. Thank You Graff for work done to My standards. More
June 27, 2025
Great kind nice polite all of the employees were very friendly to me and answered all of my questions that I asked so that’s why I will always come back Thank you for your service and generosity 🙃😊 friendly to me and answered all of my questions that I asked so that’s why I will always come back Thank you for your service and generosity 🙃😊 More
June 07, 2025
Joe, the service worker, was amazing. However, my main concern is how everything was communicated. I was there for an hour and a half, and I received updates like, “Oh, they’re washing th However, my main concern is how everything was communicated. I was there for an hour and a half, and I received updates like, “Oh, they’re washing the car. It will be done in 10 minutes.” Yet, I ended up waiting for 40 more minutes with no follow-up after I was processed for a loan car and told to wait in the lobby. An hour later, I found out that I didn’t need the loan car because my car was actually ready, but it somehow wasn’t ready earlier. There was a lack of clarity and communication throughout the process. I waited for an hour and a half under the impression that I would be receiving a loan car, only to discover that my car was finished instead. Nothing was communicated to me regarding the delays in preparing the loan car. The situation could have been handled more efficiently, and clearer communication would have significantly reduced my frustration. More
Other Employees Tagged: Joe
June 06, 2025
This dealership was very helpful and fast when it came to servicing my car and I'm thankful, another dealership said it could have taken a week but they did in less time. Thank you servicing my car and I'm thankful, another dealership said it could have taken a week but they did in less time. Thank you More
Other Employees Tagged: Jas Gill, Ruben Alvarado, Mahmoud Awadi, Alonzo Cano, Shane Conlan, Jesus Garza, Esmerelda Guevara, Winston Howell, Jonathan Maldonado
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