Malcolm Simons
Malcolm Simons at Graff Chevrolet Company

Malcolm Simons

Service Manager

Graff Chevrolet Company

1405 E Main St
Grand Prairie, TX 75050

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4.1
237 Reviews
4.1

237 Reviews

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237 Reviews of Malcolm Simons

September 15, 2025

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Employee Rating

A visible improvement in customer service, compared with previous visits, I hope this team continues improving More

by alainsp
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Recommend Dealer
Yes

September 11, 2025

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Love the car was and timely service. Completion was informative. The price, I say .. reasonable. More

by DPWEBBHOWARD
Service Price Transparency
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Recommend Dealer
Yes

September 11, 2025

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Very helpful With my needs got my car fixed promptly and back backWith my knees got my car fixed promptly and back To me More

by CHARLIEFORRESTER
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Recommend Dealer
Yes

Other Employees Tagged: Jas Gill

September 04, 2025

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Employee Rating

Great service, they kept me on constant contact on the status of my job. Waiting room was excellent! More

by Karenwand
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Recommend Dealer
Yes

August 20, 2025

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Initially, I wasn’t satisfied with the dealership. I wasn’t offered a loaner while my car was being serviced. After a week and several phone calls, and speaking with the service manager, I was given a More

by NA13
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Recommend Dealer
Yes

August 17, 2025

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Good customer Service. The service was good, the car is running good as of saturday. More

by John
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Recommend Dealer
Yes

Other Employees Tagged: Winston Howell

August 09, 2025

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Helpful, knowledgeable and kind. Fixed car with expertise. Thank you for excellent service. Timely and experienced. More

by jamielopez8789
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Recommend Dealer
Yes

August 07, 2025

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Lied about warranty. Promised loaner never got, cannot get my personal info back.. Misquoted bill, 1300.00 more. Cannot give me written warranty on work done. Promised wa More

by Coo2
Service Price Transparency
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Recommend Dealer
No

Other Employees Tagged: Jesus Garza

August 06, 2025

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I appreciate the quality of service provided; however, my vehicle continues to experience issues due to the recall not being completed. I kindly request your assistance in expediting the necessary service wi More

by negrin.karel15
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Service Communication
Recommend Dealer
Yes

July 30, 2025

Dealership Rating
Employee Rating

My service here, was not good at all and I will not return. The customer service was not great and they are liars. I called multiple times to get status updated about my car and the advisor had an atti More

by briana_wi
Service Price Transparency
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Recommend Dealer
No
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