Malcolm Simons
Malcolm Simons at Graff Chevrolet Company

Malcolm Simons

Service Manager

Graff Chevrolet Company

1405 E Main St
Grand Prairie, TX 75050

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4.1
272 Reviews
4.1

272 Reviews

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272 Reviews of Malcolm Simons

April 07, 2026

Dealership Rating
Employee Rating

Great customer service…. Stephanie very helpful. My car is driving very smoothly great job was done. More

by LASONRIS80
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Esmerelda Guevara

March 27, 2026

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Employee Rating

Great service. Quick in and out time, advisor (Saul) communicated well, very fair price,. Great experience. More

by RWATKINS11
Service Price Transparency
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jonathan Maldonado

February 28, 2026

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Employee Rating

Go see Rodney, he makes all of your Service needs as smooth as he possibly can. IN AND OUT OIL CHANGES, usually less than an hour More

by COWBOYS6978
Service Price Transparency
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Service Communication
Recommend Dealer
Yes

February 26, 2026

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I took my car in for an unscheduled change and tire rotation. I had a $25 coupon and was allowed to use it. So, the tire rotation was free! I was informed that my Equinox had a recall. I gave permissio More

by Danielle Green
Service Price Transparency
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Service Communication
Recommend Dealer
Yes

February 06, 2026

Dealership Rating
Employee Rating

Went in for an oil change and and tire rotation. Great service. Short wait and addressed my concerns More

by SRPOLLARD15
Service Price Transparency
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Recommend Dealer
Yes

February 04, 2026

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I appreciated attention to detail, information about recall work. Oil lube filter as normal. Had the heated steering wheel put on. A very timely manner. Great job More

by DDLGTX
Service Price Transparency
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Recommend Dealer
Yes

February 03, 2026

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I have a good experience service,THANK YOU Appreciate good service personal I back soon More

by OLIVIARODRIGUEZ120
Service Price Transparency
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Recommend Dealer
Yes

January 29, 2026

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Service Dept; Poor Service, it's my 2nd time to this dealership service dept and there was no improvement. A simple oil change that turned out to be our last time we go to Graff Chevrolet. More

by JOEMUNOZ948
Service Price Transparency
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Recommend Dealer
No

January 27, 2026

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Employee Rating

JENNY , CARLOS ROMERO , and JESSIE ARE SUPERHERO'S. .....THEY MAKE EARTHQUAKES , WHEN IT COMES TOO ROLLING THIER INVENTORY ONTO THE STREETS OF GRAND PRAIIRIE . ABSOLUTELY NO OTHER DEALLERSHIP ROCKS LIKE More

by Harry
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jas Gill, Carlos Romero, Esmerelda Guevara, Jennifer Guevara, Nathan Awe , jessie the new director of PRE - OWNED

January 22, 2026

Dealership Rating
Employee Rating

Service writer was knowledgeable and professional the techs got my oil change and rotation out in a very reasonable time. I asked for the finance person to get extended warranty information but no one ev More

by havinsnest
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
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