Malcolm Simons
Malcolm Simons at Graff Chevrolet Company

Malcolm Simons

Service Manager

Graff Chevrolet Company

1405 E Main St
Grand Prairie, TX 75050

Contact Me
4.1
268 Reviews
4.1

268 Reviews

Write a Review

268 Reviews of Malcolm Simons

February 06, 2026

Dealership Rating
Employee Rating

Went in for an oil change and and tire rotation. Great service. Short wait and addressed my concerns More

by SRPOLLARD15
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

February 04, 2026

Dealership Rating
Employee Rating

I appreciated attention to detail, information about recall work. Oil lube filter as normal. Had the heated steering wheel put on. A very timely manner. Great job More

by DDLGTX
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

February 03, 2026

Dealership Rating
Employee Rating

I have a good experience service,THANK YOU Appreciate good service personal I back soon More

by OLIVIARODRIGUEZ120
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

January 29, 2026

Dealership Rating
Employee Rating

Service Dept; Poor Service, it's my 2nd time to this dealership service dept and there was no improvement. A simple oil change that turned out to be our last time we go to Graff Chevrolet. More

by JOEMUNOZ948
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

January 27, 2026

Dealership Rating
Employee Rating

JENNY , CARLOS ROMERO , and JESSIE ARE SUPERHERO'S. .....THEY MAKE EARTHQUAKES , WHEN IT COMES TOO ROLLING THIER INVENTORY ONTO THE STREETS OF GRAND PRAIIRIE . ABSOLUTELY NO OTHER DEALLERSHIP ROCKS LIKE More

by Harry
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jas Gill, Carlos Romero, Esmerelda Guevara, Jennifer Guevara, Nathan Awe , jessie the new director of PRE - OWNED

January 22, 2026

Dealership Rating
Employee Rating

Service writer was knowledgeable and professional the techs got my oil change and rotation out in a very reasonable time. I asked for the finance person to get extended warranty information but no one ev More

by havinsnest
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

January 21, 2026

Dealership Rating
Employee Rating

The staff is very friendly and professional. They communicate whenever there is an issue, and can be very helpful. More

by AJH96
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joe Rosales

January 11, 2026

Dealership Rating
Employee Rating

Best dealership in DFW hands down. Fastest one and always have greay service when I go. Have been to multiple dealers all over DFW and this is my favorite one. More

by Abel Guajardo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rodney Rogers

January 09, 2026

Dealership Rating
Employee Rating

I was promptly greeted by the service advisor and after explaining my reason for the visit I was quickly checked in. My vehicle was completed in less than.45 minutes - another dealer had said it could be More

by KENNYANDAPRIL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

December 16, 2025

Dealership Rating
Employee Rating

Great dealership for maintenance friendly and informative staff l would recommended to anyone who needs maintenance More

by BUFFALOBOB39
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
1
...

Dealership Inventory (249 Vehicles)

used 2024 Chevrolet Silverado 2500 car, priced at $42,406
2024 Chevrolet Silverado 2500
used
Dark Ash Metallic exterior
Automatic
Four-wheel Drive
new 2026 Chevrolet Equinox car, priced at $35,400
2026 Chevrolet Equinox
new
Cacti Green exterior
Automatic
All-wheel Drive
used 2024 Nissan Altima car, priced at $17,406
2024 Nissan Altima
used
Gun Metallic exterior
CVT
Front-wheel Drive
used 2023 Chevrolet Silverado 1500 car, priced at $40,701
2023 Chevrolet Silverado 1500
used
Black exterior
Automatic
Four-wheel Drive
new 2026 Chevrolet Silverado 1500 car, priced at $33,945
2026 Chevrolet Silverado 1500
new
Summit White exterior
Automatic
Rear-wheel Drive
new 2026 Chevrolet Trax car, priced at $26,440
2026 Chevrolet Trax
new
Mosaic Black Metallic exterior
Automatic
Front-wheel Drive