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Malcolm Smith

Overview Reviews (25) Inventory (280)

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Malcolm Smith

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Malcolm Smith

Service Porter

Newnan Peachtree Chrysler Dodge Jeep Ram

53 Hollz Pkwy
Newnan, GA 30265

Malcolm grew up in Richmond, Va. where he received an Associates Degree in Business Management from J. Sargeant Reynolds Community College. While attending Va. Commonwealth University he met Antoinette (Toni) Ferguson whom he married 2 years later.They have been married over 30 years and blessed with a daughter named Monique. They have lived in Memphis, Tn., New Orleans, La. and now for the past 20+ years in Georgia. During that time Malcolm has held various positions that brought him face to face with the buying public, which made his transition into the automotive industry an easy one. Since Malcolm decided over 15 years ago to make auto sales a career, "good old fashion" customer service is as deeply appreciated now as it was back then.

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4.8

25 Reviews

Overview Reviews (25) Inventory (280)

4.8

25 Reviews

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25 Reviews of Malcolm Smith

April 13, 2024

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Employee Rating

That gentleman Joseph stokes is A1 steak sauce official… he was great help for sure and was transparently informative when needed he was great help for sure and was transparently informative when needed More

by B Rad

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: David Jones, Joe Stokes , Shantearion Brazell, Bettye Davis

Helpful 0

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February 23, 2023

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Employee Rating

Prompt service professional team. Nice comfy waiting area. Easy in and out thank you service department Nice comfy waiting area. Easy in and out thank you service department More

by Angie

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: David Jones, David Bauta, Brian Montano , Brandon Culbreath, Keith Edger, Darwin Glover, Ollie Parent

Helpful 0

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Feb 26, 2023 -

Newnan Peachtree Chrysler Dodge Jeep Ram responded

Hi Angie, thank you so much for your positive comments about Newnan Chrysler Dodge Jeep Ram! Thank you again for your valuable feedback. Our team is available should you require any extra help. Take care!

November 21, 2022

Dealership Rating

Employee Rating

Great service! I drive from Stockbridge to newnan for this outstanding service! Scott is one of the best service managers around! All the techs I met go way above i I drive from Stockbridge to newnan for this outstanding service! Scott is one of the best service managers around! All the techs I met go way above in quality and personality.newnan Peachtree Ram is a great place to get your vehicle serviced! They have a very comfortable waiting area if you need to wait and a shuttle service that goes over and above if you can’t wait.When it’s time for me to buy a new vehicle I’ll go there first ! The owner of the dealership should be proud to have such a high quality friendly dealership! More

by Barracuda30281

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: David Bauta, Brian Montano , Brandon Culbreath, Keith Edger, Joseph Epperson, Caleb Gay, Darwin Glover, Laurie Mummert, Nikki Spurling, Scott

Helpful 0

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Nov 23, 2022 -

Newnan Peachtree Chrysler Dodge Jeep Ram responded

Hi, thank you for sharing your honest feedback. We are disappointed that you have had such a negative experience dealing with us here at Newnan Chrysler Dodge Jeep Ram. We can assure you that it was truly not our intention to disappoint or frustrate you during this process. Our team is available should you require any extra help. Take care!

November 02, 2022

Dealership Rating

Employee Rating

Perfect job! I came in for oil change and tire rotation. they did what ask, well done. I came in for oil change and tire rotation. they did what ask, well done. More

by dlcct

Customer Service

Friendliness

Price

Quality Of Work

Recommend Dealer

Yes

Helpful 0

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Nov 08, 2022 -

Newnan Peachtree Chrysler Dodge Jeep Ram responded

Your wonderful feedback and rating mean a lot to us. If you're ever in need of more help, please let us know!

August 27, 2022

Dealership Rating

Employee Rating

I have been using this dealership's service department for greater than 5 years for minor upkeep of my vehicle. So far, they have not let me down. There are times when the wait time is longer than I expec for greater than 5 years for minor upkeep of my vehicle. So far, they have not let me down. There are times when the wait time is longer than I expect, but I have never been turned down for service. The representatives in the service department have always been professional and kind. Please don't change and keep up the excellent service More

by rita_brooks

Customer Service

Friendliness

Price

Quality Of Work

Recommend Dealer

Yes

Other Employees Tagged: David Bauta, Brian Montano , Brandon Culbreath, Keith Edger, Nikki Spurling

Helpful 0

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Aug 30, 2022 -

Newnan Peachtree Chrysler Dodge Jeep Ram responded

Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

October 26, 2021

Dealership Rating

Employee Rating

This dealer makes it easy to schedule oil change appointments and checks me into the system expeditiously when I arrive for the appointment. Great Job! appointments and checks me into the system expeditiously when I arrive for the appointment. Great Job! More

by Bigdadruss

Customer Service

Friendliness

Price

Quality Of Work

Recommend Dealer

Yes

Helpful 0

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Oct 27, 2021 -

Newnan Peachtree Chrysler Dodge Jeep Ram responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 27, 2021

Dealership Rating

Employee Rating

Fast friendly service. Quick quality work. Car was clean and done right. Will use them again. clean and done right. Will use them again. More

by DODGE DRIVER

Customer Service

Friendliness

Price

Quality Of Work

Recommend Dealer

Yes

Other Employees Tagged: David Jones, David Bauta, Brian Montano , Brandon Culbreath, Keith Edger, Darwin Glover, Ollie Parent, Nikki Spurling

Helpful 0

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Sep 28, 2021 -

Newnan Peachtree Chrysler Dodge Jeep Ram responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 23, 2021

Dealership Rating

Employee Rating

The staff was courteous & knowledgeable & made me feel like all of my concerns were addressed as needed. like all of my concerns were addressed as needed. More

by Shantel74

Customer Service

Friendliness

Price

Quality Of Work

Recommend Dealer

Yes

Other Employees Tagged: David Bauta, Brian Montano , Brandon Culbreath, Keith Edger, Nikki Spurling, Tevon Proctor

Helpful 0

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Sep 25, 2021 -

Newnan Peachtree Chrysler Dodge Jeep Ram responded

Hi, we're happy to hear you had such a positive experience with our team! We are always more than happy to assist you if anything else comes up. Take care!

October 20, 2020

Dealership Rating

Employee Rating

Holly the receptionist was amazing as usual!!! I love to come to this location I always have amazing service! I will be back whenever I need anything else come to this location I always have amazing service! I will be back whenever I need anything else More

by AlexisRundles

Customer Service

Friendliness

Price

Quality Of Work

Recommend Dealer

Yes

Helpful 0

Report | Print

Oct 23, 2020 -

Newnan Peachtree Chrysler Dodge Jeep Ram responded

Alexisrundles, thank you for your positive review. We're glad to hear that you found our team here at Newnan Chrysler Dodge Jeep Ram so helpful in the purchase of your new vehicle.

September 05, 2020

Dealership Rating

Employee Rating

Great great great great great great great great great great great great great great great great great great great great great great great great great great great great great great great great great great great great great great great great great great great More

by addisonwrightjr

Customer Service

Friendliness

Price

Quality Of Work

Recommend Dealer

Yes

Other Employees Tagged: Rodney Prather

Helpful 0

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Sep 07, 2020 -

Newnan Peachtree Chrysler Dodge Jeep Ram responded

Addison, thank you for your great feedback! Our team here at Newnan Chrysler Dodge Jeep Ram sets a high standard of excellent customer service and we're glad to hear your experience reflected this!

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