Malcolm Waller
Malcolm Waller at Mercedes-Benz of Columbus

Malcolm Waller | Page 8

Sales and Leasing Advisor

Mercedes-Benz of Columbus

7470 Veterans Parkway
Columbus, GA 31909

4.9
94 Reviews
4.9

94 Reviews

Write a Review

Dealership Experience

9 yrs, 1 mo

Industry Experience

31 yrs, 7 mos

94 Reviews of Malcolm Waller

September 29, 2020

Dealership Rating
Employee Rating

Malcom is the best!! I have bought a lot of cars in my lifetime and never had a salesman as wonderful as him. He was very knowledgeable about the car and it’s features and I truly enjoyed my experience an More

by phorne1964
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 30, 2020

Mercedes-Benz of Columbus responded

Thanks for sharing your car-buying experience. We'll be sure to tell Malcolm to keep up the good work. Welcome to the family. Give us a call at 706-256-6100 if you need anything.

September 29, 2020

Dealership Rating
Employee Rating

Love going and receiving service at Mercedes Service is Love going and receiving service at Mercedes Service is always excellent and everyone there treats customers w/ care and respect. My favorite place More

by ROSEDEL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Lizzy Spitzmiller , Richard Joyner, Tyler Knowles, Debi Lewis, Nadie Martin, Jerry McIntyre, Troy Reed

Sep 29, 2020

Mercedes-Benz of Columbus responded

We appreciate your kind words. We love seeing you at the dealership and we look forward to your next visit. If you ever need anything in the meantime, please give us a call at 706-256-6100. We're always here to help.

September 10, 2020

Dealership Rating

Everyone was very knowledgeable and kind during this car buying experience. I would definitely recommend Mercedes in Columbus. Josh was excellent and answered all of my questions. Great service! More

by cf4auburn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Joshua Andujar

Sep 11, 2020

Mercedes-Benz of Columbus responded

Thank you for taking the time to write a review. We strive to provide an easy and knowledgeable car-buying experience each and every time. Don't hesitate to give us a call at 706-256-6100 if you ever need anything.

August 27, 2020

Dealership Rating
Employee Rating

It was very fiendly and reasonable and bought at the price. If buy a Mercedes again next time, I will choose the columbus dealership. Thanks, More

by mike-woo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 31, 2020

Mercedes-Benz of Columbus responded

Thanks for sharing your experience. We appreciate your business and your loyalty to our dealership. Please give us a call at 706-256-6100 if you ever need anything. We're always here to help.

August 17, 2020

Dealership Rating
Employee Rating

Malcolm flew to my door step for paper work and was very very flexible with my work schedule. He made it happen for me and my family and we are now proud 2020 g63 owners. Thank you Malcolm and keep up the g More

by tomtom6360687
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 18, 2020

Mercedes-Benz of Columbus responded

Thanks for sharing your experience. We aim to make the car-buying experience as easy and convenient for the customer as possible. We appreciate your business and look forward to doing more business with you in the future. Please give us a call at 706-256-6100 should you have any questions, comments, or concerns.

July 31, 2020

Dealership Rating
Employee Rating

Malcolm Waller was great! He got my deal done over the phone. I’m trying to get another car from him right now. The entire staff were a pleasure to deal with. I’d recommend them highly. More

by msherlock1013
Recommend Dealer
Yes

Other Employees Tagged: Brittany Whatley , Richard Joyner

Jul 31, 2020

Mercedes-Benz of Columbus responded

We appreciate you sharing your experience and we appreciate your business. We'll be sure to tell Malcolm to keep up the good work. We aim to please. Wishing you many happy miles!

July 16, 2020

Dealership Rating
Employee Rating

Great experience. Love the car and staff was very friendly. Malcolm Waller was the person that I worked with while looking to purchase a vehicle. Malcolm was very knowledgeable about all the vehicles on the lo More

by Satisfied#12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 17, 2020

Mercedes-Benz of Columbus responded

Thanks for taking the time to leave a review. We'll be sure to share your nice words with both Malcolm and Debi. Please give us a call at 706-256-6100 should you ever need anything. We wish you many happy miles!

July 07, 2020

Dealership Rating
Employee Rating

I like the old standard way My experience was pretty nice and most of the saving I had I appreciate it . Normally there higher I love discount think about who does at time like a More

by CHANEY.SHEILA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Rick Gilbert, Troy Reed

Jul 08, 2020

Mercedes-Benz of Columbus responded

We appreciate your feedback. We pride ourselves on being the best and that's why we always give the best customer service. Safe travels!

June 30, 2020

Dealership Rating
Employee Rating

The best sales and service in Columbus Georgia❗️Excellent amenities waiting area immaculate and super clean. The maintenance department service very personable with an excellent staff very warm and friendly! More

by GIDRON3201
Recommend Dealer
Yes

Other Employees Tagged: Lizzy Spitzmiller , Duane Hall, Debi Lewis, Nadie Martin, Jerry McIntyre, Troy Reed

Jul 01, 2020

Mercedes-Benz of Columbus responded

Thanks for your review and we appreciate your business. Please call us at 706-256-6100 should you ever need anything. Safe travels!

June 26, 2020

Dealership Rating
Employee Rating

My experience was very disappointing. Once, I completed the online application for financing sitting with Malcom on a Wednesday evening. There was no follow up at all from him. The service department calle More

by Ms. Johnson
Recommend Dealer
No
Jun 26, 2020

Mercedes-Benz of Columbus responded

Thank you for your candid feedback. Reviews like yours help us recognize areas of improvement. We empathize with your situation, and we hope that we are able to find a resolution for your needs. If we can assist you with any other matters, please contact us at 706-256-6100. Your next experience with us will be much better.

Jun 26, 2020

Mercedes-Benz of Columbus responded

Ms. Johnson, We take customer concerns very seriously. Please know that we have addressed all parties involved and are taking additional measures to ensure the privacy and confidentiality of all customers. Our General Manager, Richard Joyner, will reach out to you to discuss the matter. Again, thank you for your feedback so that we can see areas of improvement.

Jun 26, 2020

Ms. Johnson responded

Exactly, what are you assuming my needs are? You reply with a general statement. My personal identifying information was not kept confidential. I was treated as an after thought. Approved or not there should be timely and proper follow-up. Treat everyone with the same importance. Don't discriminate!

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