Malcolm Waller
Malcolm Waller at Mercedes-Benz of Columbus

Malcolm Waller

Sales and Leasing Advisor

Mercedes-Benz of Columbus

7470 Veterans Parkway
Columbus, GA 31909

4.9
94 Reviews
4.9

94 Reviews

Write a Review

Dealership Experience

9 yrs, 1 mo

Industry Experience

31 yrs, 7 mos

94 Reviews of Malcolm Waller

August 26, 2026

Dealership Rating
Employee Rating

100 %excellent service friendly helpful qualified experienced certified professional and the care exceeded my expectations More

by deeonnmattox
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

July 06, 2026

Dealership Rating
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Ernest was very knowledgeable and thorough. Any question I had, or concern, he addressed it. Even today when I had questions about the dealership attaching the running boards on my vehicle! He More

by C. Yolande Johnson
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes
Jul 10, 2026

Mercedes-Benz of Columbus responded

Thank you for sharing your experience with us! We're glad to hear that Ernest was able to address all your questions and concerns thoroughly. We appreciate your kind words and look forward to serving you again in the future!

June 30, 2026

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The experience was excellent and very professional! Mercedes-Benz Columbus has top-tier customer service! More

by jacksonjamesg
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Workmanship
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Recommend Dealer
Yes
Jul 02, 2026

Mercedes-Benz of Columbus responded

Thank you so much for the wonderful review! We are absolutely thrilled to hear that you had an excellent and highly professional experience with us.

June 28, 2026

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Professional, courteous and proficient! Malcolm is awesome and very knowledgeable, he made the process stress-free! I am a return customer because of the exemplary customer service. More

by vwmswiley22
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes
Jul 02, 2026

Mercedes-Benz of Columbus responded

Thank you so much for being a loyal, return customer! We are absolutely thrilled to hear that Malcolm provided such professional, knowledgeable, and stress-free service.

June 28, 2026

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Very great experience got exactly what I thought with great service. Thanks will buy again More

by paulmullally
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Zarome Lakey

Jul 02, 2026

Mercedes-Benz of Columbus responded

Thank you so much for the fantastic feedback! We are thrilled to hear that you got exactly what you were looking for, backed by our team's great customer service.

March 15, 2026

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Employee Rating

Malcom was great. The finance was easy. Great experience. Service has always been very good More

by russell23
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 20, 2026

Mercedes-Benz of Columbus responded

Thank you for your feedback! We're delighted to hear that Malcom provided you with great service and that the financing process was easy. It's wonderful to know that you've consistently had positive experiences with our service. We appreciate your continued trust and look forward to serving you again in the future!

March 12, 2026

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OlenaOdom Amazing Dealership! Malcolm has answered all my questions about the vehicle right away, has been in touch throughout all the process, even dedicated his time after hi More

by OlenaOdom
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 13, 2026

Mercedes-Benz of Columbus responded

Thank you for this awesome review! Our staff strives to provide great customer service, so we are glad you are happy. Congrats on the new vehicle! We're thrilled to hear that Malcolm and our financial department made your purchasing experience smooth and pleasant. We appreciate your recommendation and look forward to serving you again in the future!

December 31, 2025

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Employee Rating

Friendly informative sales people. Great follow through after the sale. No pressure during the sale process More

by malonwick
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Earnest Jenkins

Jan 02, 2026

Mercedes-Benz of Columbus responded

Thank you for your feedback! We're thrilled to hear that our sales team provided you with a friendly and informative experience, along with excellent follow-through after the sale. It's great to know that you felt no pressure during the process, as we strive to make every customer's experience as comfortable and stress-free as possible.

December 31, 2025

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The first/initial contact was friendly/responsive and very helpful, most of all very informative, knowledgeable and and again friendly. My next purchase will be with every effort to purchase my next car More

by hermanbarnes1231
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Evelyn Tolbert, Haley McDonald, Raul Navarro , Lauren Farthing, Caitlyn Rusell

Jan 02, 2026

Mercedes-Benz of Columbus responded

Thank you for sharing your wonderful experience with us! We're delighted to hear that your initial contact with our team was friendly, responsive, and informative. It's our goal to provide knowledgeable and welcoming service to all our customers. We're thrilled to know that you're considering Mercedes Benz of Columbus for your next purchase and that we could be a part of such a special Christmas gift for your wife.

August 29, 2025

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Employee Rating

Outstanding customer service; the best I have experienced throughout my military travels across the country. I feel like family whenever I walk thru those doors. More

by Dwayne
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes
Aug 29, 2025

Mercedes-Benz of Columbus responded

Thank you for sharing your experience with us! We're grateful to have customers who are so thoughtful and kind. We appreciate you choosing us and look forward to the opportunity to help in the future!

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