Been in customer service for almost 20yrs. I enjoy what I do which is helping people and earning their trust with making tough decisions on buying a good, affordable and reliable vehicle.
Read moreDealership Experience
15 yrs, 4 mos
Industry Experience
22 yrs, 11 mos
Languages Spoken
English
104 Reviews
Write a Review104 Reviews of Malik Moss
October 27, 2022
Alexey and his mgmt staff was awesome. Alexey was very attentive to my needs and kept me up to speed. The dealership was great and very helpful. Alexey was very attentive to my needs and kept me up to speed. The dealership was great and very helpful. More
Other Employees Tagged: Alexey Losev
June 07, 2022
This was the second car that I purchased from Autopark Honda. The team made my purchases very simple and easy. I especially want to thank Malik Moss (GSM) and Jay Smith for making this an enjoyable car Honda. The team made my purchases very simple and easy. I especially want to thank Malik Moss (GSM) and Jay Smith for making this an enjoyable car buying experience. Highly recommend Autopark Honda! More
Other Employees Tagged: Shawn Whitfield, Jay Smith
June 03, 2022
DO NOT COME HERE. If I could leave 0 stars, I would. I've had great experiences here in the past. We purchased a vehicle here in 2007. We referred friends here, yea If I could leave 0 stars, I would. I've had great experiences here in the past. We purchased a vehicle here in 2007. We referred friends here, years after. I don't know what they've done with management or anything, but it's nothing good. A manager at the location, Malik Moss, caused an accident on my Civic. It's a manual, and he didn't leave it in gear or pull the parking break, so it ended up rolling into another customer's car, causing these damages. Police Report wasn't issued on the same day either because Malik was trying to push me out of there. Next day, police come for the accident report. Malik supposedly went to a body shop to get an estimate, and told us that it's $800. Cop didn't want to write a police report because it was supposed to be less than $1000. Interesting how insurance comes back and tells me it's $1300 worth of damages. It's been 2 weeks since the accident today, and I was informed that I would have to drop my vehicle off and they would take care of fixing it and stuff. Guess what? They haven't. I had to call their insurance company 2 days after the accident and file the claim myself because they hadn't even put in the claim. Can't even take responsibility, clearly. Don't come here. Don't let Malik touch your car. Go to Leith Honda. 3940 Capital Hills Dr, Raleigh, NC 27616 More than two weeks passes, and Malik texted me that they can raise the offer by $1000. I texted Malik and told him that the past two weeks have been a pain, and told him that they can increase the offer to something much higher, since the past two weeks didn't need to happen if he would have accepted my initial offer. Then I received a call from the General Sales Manager, Brandon Rigney. He tried to explain to me how they increased the offer by $1000. He told me that because the car has to be fixed, they took $1000 off what I wanted and is giving me the new price. For an accident their employee caused. How much sense does that make? Additionally, he said he would write me a personal check for the damages, by the estimation given by the insurance company. I asked if they would give me a rental car during this period, or even a car to use, he said no. Again, what? I'll be car-less, and they're not going to give a car. This place is ridiculous. Take your business elsewhere. Don't come here. Don't let Malik touch your car. Go to Leith Honda. 3940 Capital Hills Dr, Raleigh, NC 27616 More
Other Employees Tagged: Carl Salyer, BRANDON RIGNEY
May 15, 2022
Malik Moss, he is always been friendly person to deal with and given best rate in entire North Carolina. I am fascinated by his commitment & assistance in tough time. Appreciate all the effort he has put with and given best rate in entire North Carolina. I am fascinated by his commitment & assistance in tough time. Appreciate all the effort he has put in getting a car. Thank you so much! More
Other Employees Tagged: Malik Moss
September 17, 2020
Great service. Fair prices. They value their customers and never push to get an upsell on products or service. I feel very confident recommending the dealership for anyone who wants the best deal for the and never push to get an upsell on products or service. I feel very confident recommending the dealership for anyone who wants the best deal for their vehicle need. More
Other Employees Tagged: Mark Firestein, Eldwin Breeden, Daniel Coste, Mike Reeve , Stu Agranoff, Charlie Kline, Tim Stoneking
June 15, 2020
Malik Moss ensured that our experience in buying a car was smooth and effortless. He was not pushy at all and very responsive via text. we will buy our cars from him from now on. Fantastic customer servic was smooth and effortless. He was not pushy at all and very responsive via text. we will buy our cars from him from now on. Fantastic customer service, thanks Malik! More
April 12, 2020
I just came in for a regular oil change,but everyone was very welcoming and professional. Landon recommended other services as well, and I appreciate it. They did forget my complimentary car wash, but I for very welcoming and professional. Landon recommended other services as well, and I appreciate it. They did forget my complimentary car wash, but I forgive them. Thank you Landon and team for working during Covid-19! More
Other Employees Tagged: Landon Adams
April 10, 2020
My husband called and Malik Moss answered which began our journey. We met him at the dealership, and test drove a Chevy Equinox. Malik has a unique way of making us feel comfortable and well informed about t journey. We met him at the dealership, and test drove a Chevy Equinox. Malik has a unique way of making us feel comfortable and well informed about the car at the same time. He wasn’t pushy, or try to talk us in to anything else. We were very impressed with both Malik, and his manager, Mike. The next day went back and bought the car, and that is when we met Shawn. He helped us with getting the loan, was very informative and easy to work with. We would definitely recommend this dealership to friends & family. Thank You for such a pleasant experience. Debi & Rick More
Other Employees Tagged: Shawn Whitfield, Mike Reeve
February 06, 2020
I want to give a shoutout to Malik Moss! He has been my rep since 2017 and he is the best! When in Honda, ask for Malik! Once my lease expires, I'm definitely staying with Honda and I look forward to worki rep since 2017 and he is the best! When in Honda, ask for Malik! Once my lease expires, I'm definitely staying with Honda and I look forward to working with Malik moving forward. He will welcome you with a smile and he always has time for his clients! My first car has been one of the best experiences so far, thanks to him! More

