Malorie Williams
Malorie Williams at Freeman Toyota
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Malorie Williams | Page 53

Service Advisor

Freeman Toyota

204 NE Loop 820
Hurst, TX 76053

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4.8
534 Reviews

Hey! My name is Malorie Williams, I was born and raised in Dallas, Texas. I have been in the car dealership business for 11 years, and all of those have been with the Freeman corporation. I started at Freeman Honda after about a year and a half I was welcomed into the Toyota family. I enjoy the family atmosphere and all the friendly employees! I have made a lot of great friendships through the years, not only with employees but customers as well. We take pride in our customer service and making customers feel right at home! Malorie Williams

4.8

534 Reviews

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534 Reviews of Malorie Williams

March 07, 2021

Dealership Rating
Employee Rating

Malorie provided the most oustanding customer experience. She was professional, prompt, courteous and relieved my stress on the initial call. The follow-up and personal attention I received from Malorie wa More

by Trend1.cb
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

March 05, 2021

Dealership Rating
Employee Rating

I was extremely happy with the vehicle selection available at Freeman Toyota. I was also really happy how Larkin Linder listened to my needs and wants and matched both to the vehicle that is absolut More

by Gard1946
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Larkin Lindner, Brandon Nabors

March 04, 2021

Dealership Rating
Employee Rating

Thank you Malorie for your professional help in servicing my vehicles. But most important thanks for being friendly. Your always looking out for me in getting the best price and job done right the first time More

by gdcaguilar4
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Apr 13, 2021

Freeman Toyota responded

I am very thrilled to read your wonderful feedback! Thank you for sharing your favorable comments online. It is always reassuring when we hear positive comments from our customers and learn that we have met their expectations. I am delighted that you enjoyed your interaction with the Service Team and will certainly share your kind words to them. We look forward to welcoming you back to Freeman Toyota, hopefully in the not-so-distant future. Best Regards, Terri Grimes Customer Relations Manager

March 04, 2021

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Employee Rating

Our family has bought or leased many vehicles from Freeman over the last 10 years. We keep coming back because of how we are treated from point of sale through the year to year service provided. More

by JOHN.CERAMI
Customer Service
Recommend Dealer
Yes
Apr 08, 2021

Freeman Toyota responded

Thank you for your positive feedback! I am delighted to hear that you always enjoy your visits at our dealership and our friendly service. I appreciate your favorable comments, and I am privileged to be working with such a great team. We value the relationships we have developed with our customers and the repeat and referral business which we depend on. We look forward to welcoming you back to Freeman Toyota. Best Regards, Terri Grimes Customer Relations Manager

March 01, 2021

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Employee Rating

Malory is awesome! Great to work with! She is always friendly and has a smile! Whenever I have an issue I seek her out first! More

by SOAPSTER70
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Apr 06, 2021

Freeman Toyota responded

Thank you SOAPSTER70 for your five-star review. I am so pleased to hear that your experience at our dealership has been an exceptional one, if there is anything else we can ever do for you please feel free to call or come by anytime. Your continued business and support is part of the reason why during these tough times we are still able to continue to be open and provide our customers with much needed customer service and help. Welcome to the Freeman Toyota family! Best Regards, Terri Grimes Customer Relations Manager

February 26, 2021

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Employee Rating

Freeman Toyota treats you like family. Whatever the staff can do to make your experience great, they will do. No matter if it is to get a new car, service your car, or get something in the parts dept, More

by Bill
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Adam Minkley, Brandon Nabors, BJ Stankovich, Steve Curry , Ken Laird, Mo Sayed, Nicholas White, Denise Howeth

Mar 23, 2021

Freeman Toyota responded

I am very thrilled to read your wonderful feedback! Thank you for sharing your favorable comments online. It is always reassuring when we hear positive comments from our customers and learn that we have met their expectations. I am delighted that you enjoyed your interaction with the Sales Team, Service Team and Parts Team and will certainly share your kind words to them. We look forward to welcoming you back to Freeman Toyota, hopefully in the not-so-distant future. Best Regards, Terri Grimes Customer Relations Manager

February 23, 2021

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Employee Rating

I purchased my last two Highlanders at Freeman Toyota. The only service I ever had done on either was always done here. Service has always been quite good and I like that I see the same person each time More

by SSYLSIMP
Friendliness
Quality Of Work
Recommend Dealer
Yes
Mar 09, 2021

Freeman Toyota responded

Thank you SSYLSIMP for the five-star review. We are so glad to hear that Freeman Toyota was able to provide you with a great experience. In the future if there is anything else we can do for you, please feel free to call or come by anytime. We appreciated your support and the recommendation of our dealership. Welcome to the Freeman Toyota family! Best Regards, Terri Grimes Customer Relations Manager

February 23, 2021

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Employee Rating

Excellent service, great communication ant it’s been a pleasure to make deals with them!!! definitely recommend them as a place to do business in the future. More

by ricardo1273
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Harry Cummings

Mar 05, 2021

Freeman Toyota responded

Thank you for your positive feedback! I am delighted to hear that you always enjoy your visits at our dealership and our friendly service. I appreciate your favorable comments on our associates Harry Cummings and Malorie Williams, and I am privileged to be working with such a great team. We value the relationships we have developed with our customers and the repeat and referral business which we depend on. We look forward to welcoming you back to Freeman Toyota. Best Regards, Terri Grimes Customer Relations Manager

February 23, 2021

Dealership Rating
Employee Rating

You have to a service in one hour ok for every Costmer with out appointment also that is best for Costomer to go for job thank you More

by Om Khatri
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Elizabeth Soward, Tim Farrand, Steve Curry, Haley Shortnacy , Tom Caranci, Jeffrey Carver, Sydney Crosby, Sergio Diaz, Santos Flores

Feb 25, 2021

Freeman Toyota responded

Thank you for spending the time to share your comments online. We are happy to know that you are pleased with our staff and our Service Department. Again, thanks for the gift of feedback and we look forward to welcoming you back to Freeman Toyota. Best Regards, Terri Grimes Customer Relations Manager

February 22, 2021

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Employee Rating

Service is always great. Amber Minor was so awesome. She listened to me and helped me above and beyond in being able to purchase a new truck! I have been a customer for service for many years and it has alw More

by TAZ.TEX
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Feb 22, 2021

Freeman Toyota responded

Thank you TAZ.TEX for this beautiful review, I am so happy to hear that you had a pleasurable experience! We want to thank you for your patronage and support and if there is anything you need please call or come by as we pride ourselves on providing excellent customer service to the members of our Freeman Toyota Family! Mark Fusselman Manager

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