Manny Alcantara | Page 7

Very easy transaction great sales guys and finance manager very thorough and gave me what I asked for manager very thorough and gave me what I asked for More

by BARRY Lee Verified Customer Verified Customer

Print

My experience started off fine, friendly salesman who explained about Toyotathan and the different vehicle trim lines available, and helped us get the features we were interested in without undue pressur explained about Toyotathan and the different vehicle trim lines available, and helped us get the features we were interested in without undue pressure. However we paid for them to install leather seats and were told it would be 5-7 days, but then I never heard from them. I called at least 3 times and left messages and no one bothered to return any of my calls. Finally I called the finance guy and told him I was going to ask for a refund and dispute my credit card charge if they didn't get it done and he managed to get the ball rolling. They have promised the seats in about 2 weeks, they have been ordered. I was hopeful for a better dealer experience than I've had in the past with Ford and others but alas the minute the sale is complete they couldn't care less about you, typical of large car dealers. More

by GLACIERMAN Verified Customer Verified Customer

Print

Great experience, I was treated like I mattered, and there were no random fees tacked on when it came time to sign. Price of car, amount for tax, tag and title, straight up. I’ll be back for another car there were no random fees tacked on when it came time to sign. Price of car, amount for tax, tag and title, straight up. I’ll be back for another car next time one is needed. More

by BRIBOURQ Verified Customer Verified Customer

Print

FAst and reliable service , we come here all the time and appreciate how well we are taken care of appreciate how well we are taken care of More

by HappyToyo Verified Customer Verified Customer

Print

My advisor is Brenton. I was told it would be about 2 hours. I waited there for over 6 hours when I was told that “this was a problem that couldn’t be solved quickly and I’ I was told it would be about 2 hours. I waited there for over 6 hours when I was told that “this was a problem that couldn’t be solved quickly and I’d have to be patient”. I was given a rental which was dirty and definitely not cleaned from the last time it was used. Then the problem wasn’t solved on Saturday and obviously we had the holiday. So I called today to check on it and talked to Brenton again. He was very short with me and rude. He said “they were still waiting on Toyota and there was nothing they could do. This was once again a problem that couldn’t be solved quickly and I needed to be patient.” He also stated that “I was more than welcome to come get my truck but it wouldn’t be fixed.” I complained and got a call from the service manager Todd who defended Brenton and told me how awesome of a service advisor he was. Basically dismissing everything I had told him. Overall, very poor communication and poor service. I hope this was just a one off bad experience, but for my first experience with Toyota service, it was very bad. More

by Reaper Verified Customer Verified Customer

Print

Cobb County Toyota is the best dealer I've even bought from. Easiest paperwork experience ever (thanks Manny!), and our salesperson Tyler Logan is outstanding. This is the third car we've bought from this from. Easiest paperwork experience ever (thanks Manny!), and our salesperson Tyler Logan is outstanding. This is the third car we've bought from this team in 2023! More

by TJE1964 Verified Customer Verified Customer

Print

Every staff member that we dealt with was very helpful and professional in all regards. We were kept informed about any updates or changes in a timely manner. Great job by everyone! and professional in all regards. We were kept informed about any updates or changes in a timely manner. Great job by everyone! More

by davelynn1983 Verified Customer Verified Customer

Print

We have been buying cars from Cobb County Toyota for about 25 years, and have always had a great experience. We enjoy working with our salesman Stan and his Manager Rob . They were both very professiona about 25 years, and have always had a great experience. We enjoy working with our salesman Stan and his Manager Rob . They were both very professional and outgoing . We would definitely recommend Cobb County Toyota. More

by BILLEBNER Verified Customer Verified Customer

Print

If I had to describe the servive in one word it would be "Smooth". I felt no pressure from either Dwight or Manny to buy anything more than I needed. I left with exactly what I wanted. "Smooth". I felt no pressure from either Dwight or Manny to buy anything more than I needed. I left with exactly what I wanted. More

by ALANRICE1 Verified Customer Verified Customer

Print

Jonah, Manny and the team were pleasant to work with. We have now purchased over ten vehicles from this dealership. We have now purchased over ten vehicles from this dealership. More

by MASON16 Verified Customer Verified Customer

Print