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597 Reviews of JC Cooper
May 30, 2026
Costas was very accommodating and knowledgeable in what our vehicle needs for 90k service, he did a great job of explaining all the things our vehicle acquired during the service. our vehicle needs for 90k service, he did a great job of explaining all the things our vehicle acquired during the service. More
by FLORESJ11
Verified CustomerOther Employees Tagged: Costas Hernandez
May 10, 2026
Service was fast and the staff was friendly. I couldn't have had a better experience I couldn't have had a better experience More
by TREVBOOBOOS5494
Other Employees Tagged: Austin Meek, Katie Fuller, Zach Claybrooks, David Cobb, Carlos Ortega, Costas Hernandez, Simon Chan, Jeff Silvers, Bob Nascimento
May 02, 2026
JC understood and handled my car’s requirements with great expertise. He told me a time estimate of when my car was to be ready and that estimate turned out to be exactly on the mark. I have never exper great expertise. He told me a time estimate of when my car was to be ready and that estimate turned out to be exactly on the mark. I have never experienced a bad event at this service center. More
by GISON3104
May 02, 2026
Great and quick visit. The service was efficient, and the waiting area was clean and comfortable. I really appreciated the coffee, tea, and hot cocoa while I waited. Overal The service was efficient, and the waiting area was clean and comfortable. I really appreciated the coffee, tea, and hot cocoa while I waited. Overall, a pleasant experience. More
by ELBYN.MUSTAFA
May 01, 2026
Where else can you get friendly and efficient service for reasonable rates? I had a 20,000 mile service with oil change and tire rotation and thorough multi-system inspection in less than an hour for $85! Th reasonable rates? I had a 20,000 mile service with oil change and tire rotation and thorough multi-system inspection in less than an hour for $85! Thanks very much!! More
by Jim W
April 25, 2026
I came in for an oil change and was told it would be an hour ro an hour and a half maximum. The phone number they had on file was not the one I wanted to be called on, so I said so and the service tech sai hour ro an hour and a half maximum. The phone number they had on file was not the one I wanted to be called on, so I said so and the service tech said to write the number on my paperwork and they would call me on that number. I ended up waiting for 2 and a half hours. I went to the cashier to get a status update and they told me to talk to my service tech. He was not there, so I went back to the cashier for help and they told me to go back our and find any tech who could help. I found a tech, who started to help, but abruptly stopped helping me to assist someone else. As I stood there waiting, he finally came back to me. He then found my paper work and my vehicle had been finished for more than an hour and a half, but no one called me on the number I asked. This was incredibly inconvenient and I'm upset about it. More
by DRLISA1124
Other Employees Tagged: Zach Claybrooks
April 22, 2026
J.C. is the best of the best. He takes the time to listen and analyze the information. He honest about what needs to be addressed now and what can hold off until the next service. He is an asset to Cobb Coun and analyze the information. He honest about what needs to be addressed now and what can hold off until the next service. He is an asset to Cobb County Toyota. If you don't have a service advisor, you should consider J.C.!! More
by K.P.
April 18, 2026
JC and Service are great. Extremely angry with Toyota and their warranty.. Wayer pump goes out at 49,000 mi and warranty says 50,000mi BUT it is for 5 years and mine was 6 yea Extremely angry with Toyota and their warranty.. Wayer pump goes out at 49,000 mi and warranty says 50,000mi BUT it is for 5 years and mine was 6 years. Toyota must know it is going to give out after 5/50. I bought Toyota for its reputation. Harrumph! More
by ephfifth
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