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Manny G.

Overview Reviews (186) Inventory (211)

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Manny G.

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Manny G. | Page 12

Service Manager

Vision Kia East Rochester

201 E Linden Ave
East Rochester, NY 14445

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4.7

186 Reviews

Overview Reviews (186) Inventory (211)

4.7

186 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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186 Reviews of Manny G.

April 07, 2024

Dealership Rating

Employee Rating

I’ve only had good experiences here. Service is fast and customer service is great Service is fast and customer service is great More

by zottman1

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: John Gammariello, Joe Ingrassia

Helpful 0

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Apr 10, 2024 -

Vision Kia East Rochester responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

April 05, 2024

Dealership Rating

Employee Rating

Great service experience it was timely and friendly and while I waited I could do my work with the wifi in the waiting area, it was comfortable. All good. while I waited I could do my work with the wifi in the waiting area, it was comfortable. All good. More

by LAURALRAMSEY

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: John Gammariello, Joe Ingrassia

Helpful 0

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Apr 05, 2024 -

Vision Kia East Rochester responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

April 05, 2024

Dealership Rating

Employee Rating

They were super helpful and friendly. Fast, took me back to see the damage myself. Fast, took me back to see the damage myself. More

by terriwilmot41

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Kelly, Joseph

Helpful 0

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Apr 05, 2024 -

Vision Kia East Rochester responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

April 04, 2024

Dealership Rating

Employee Rating

Timely oil change and vehicle review, Quick and courteous customer service. Need more parking for service customers. customer service. Need more parking for service customers. More

by DMDEHOLLANDER

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Helpful 0

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Apr 05, 2024 -

Vision Kia East Rochester responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

April 03, 2024

Dealership Rating

Employee Rating

Always takes care of my needs. Goes above and beyond. Efficient and attention to detail. Goes above and beyond. Efficient and attention to detail. More

by CINDYB0

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Helpful 0

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Apr 04, 2024 -

Vision Kia East Rochester responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

April 02, 2024

Dealership Rating

Employee Rating

Always great service, friendly staff. Nice waiting area with WiFi and plenty of seating available Nice waiting area with WiFi and plenty of seating available More

by BABL1969

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Kelly

Helpful 0

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Apr 04, 2024 -

Vision Kia East Rochester responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

March 30, 2024

Dealership Rating

Employee Rating

Always a great experience at this dealership, staff are friendly and helpful! Never feel pressured by the service area, things are explained well friendly and helpful! Never feel pressured by the service area, things are explained well More

by msmiller311

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Helpful 0

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Apr 04, 2024 -

Vision Kia East Rochester responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

March 28, 2024

Dealership Rating

Employee Rating

Absolute nightmare to work with. My car was in the shop for almost 2 months because of delays due to wrong parts being ordered, incorrect billing, and lack of communication with the My car was in the shop for almost 2 months because of delays due to wrong parts being ordered, incorrect billing, and lack of communication with the insurance company. Good luck trying to get someone on the phone who can assist or give you a concrete update. More

by Actionrighteous

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Other Employees Tagged: John Gammariello, Joe Ingrassia

Helpful 0

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Mar 29, 2024 -

Vision Kia East Rochester responded

"Actionrighteous" does not correspond to any customer in our database. In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@visionauto.com or respond directly to this message with the requested information. We hope to hear back from you soon.

Apr 05, 2024 -

Actionrighteous responded

I find it particularly interesting how quickly you all respond to bad reviews, and yet can’t issue a refund that I’ve been waiting on for over 2 weeks. Worst experience I’ve ever had. Learn how to run a business.

March 20, 2024

Dealership Rating

Employee Rating

They were very friendly place was clean and very helpful. And explained everything that they did. And explained everything that they did. More

by KAC_1004

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Lady helped me and she was very good

Helpful 0

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Mar 21, 2024 -

Vision Kia East Rochester responded

March 16, 2024

Dealership Rating

Employee Rating

Everyone that helped was great. Got things done in a timely manor. I appreciate it. Got things done in a timely manor. I appreciate it. More

by jpalermo1322

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: John Gammariello, Joe Ingrassia

Helpful 0

Report | Print

Mar 19, 2024 -

Vision Kia East Rochester responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

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