Manny G.

The service manager was very accommodating when they were unable to finish my repairs in one day. I was appreciative if the loaner they provided. unable to finish my repairs in one day. I was appreciative if the loaner they provided. More

by Nero2017 Verified Customer Verified Customer

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My car was leaking oil, and when no other dealership could get my car in for days, Vision Kia was able to get my car in for repair the same day. Every team member was kind, courteous, and professional. could get my car in for days, Vision Kia was able to get my car in for repair the same day. Every team member was kind, courteous, and professional. More

by MIMAGO777 Verified Customer Verified Customer

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Very friendly on time with service helpful to answer. Questions makes the day pleasant when staying till my car is done Questions makes the day pleasant when staying till my car is done More

by kisslyn819 Verified Customer Verified Customer

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A huge thank you to Jessica and her team for the outstanding service! They fixed my car in a very meticulous way while I was travelling in the US for Ironman. The whole team was extremely helpful, r outstanding service! They fixed my car in a very meticulous way while I was travelling in the US for Ironman. The whole team was extremely helpful, responsive, and went above and beyond. Truly awesome service—I couldn’t have asked for better! More

by ALEXANDRE M Verified Customer Verified Customer

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Always great quick service. Highly recommend. No pressure and very honest. Thanks for the great service Highly recommend. No pressure and very honest. Thanks for the great service More

by pjm300 Verified Customer Verified Customer

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They are always pleasant explain exactly what is being done on our vehicle It’s easy to make an appointment on line done on our vehicle It’s easy to make an appointment on line More

by d.dlozipone Verified Customer Verified Customer

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Vision Kia in east Rochester is always the best. They have great employees there that are friendly and helpful They have great employees there that are friendly and helpful More

by BECBEC327 Verified Customer Verified Customer

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I was satisfied with the work and appreciate everything Amanda has done for me without hesitation. Amanda has done for me without hesitation. More

by Junio Verified Customer Verified Customer

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Heard good things about Vision Kia, so I decided to get an oil change and tire rotation done here. The service was completed in about an hour, but my invoice listed a different oil type than what’s specifi an oil change and tire rotation done here. The service was completed in about an hour, but my invoice listed a different oil type than what’s specified for my car and did not reflect the $10 online booking coupon. Staff told me it was a system issue, assured me the correct oil was used, and offered to re-do the service for free. While I appreciate the resolution, I expected a dealership to be more detail-oriented with both service and billing. Unfortunately, this first experience was off-putting, and I don’t plan to return to this service center. More

by Tim Verified Customer Verified Customer

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Excellent before and during sale, super terrible if you have any trouble after 30 days have any trouble after 30 days More

by SHELLYWINSLOW.SW Verified Customer Verified Customer

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