Manny G. | Page 14

Great sales, service terrible! 1900 miles on used vehicle in a year...annual inspection.. low & behold tie rod fails inspection. Repaired elsewhere, reinspection...'oh, we forgot to tell you serpentine belt in a year...annual inspection.. low & behold tie rod fails inspection. Repaired elsewhere, reinspection...'oh, we forgot to tell you serpentine belt also bad' so now overdue for inspection...service manager refused to correct the mistake THEY made. Called management...'we'll call you right back'...7 days, the crickets are worn out... No response. Service supposedly checked 20+ things, including tires..my spare was totally flat, valve rusted in place...souvh road dirt obvious it hadn't been touched. Techs apparently not checking much other than the boxes...service manager shows 0 respect for Customer. Thumbs way down. More

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I stopped by the dealership for service to a recently purchased ‘21 Kia Telluride. As frustrating as it was to have had issues so soon due to factory assembly problems, they took care of it and I have no purchased ‘21 Kia Telluride. As frustrating as it was to have had issues so soon due to factory assembly problems, they took care of it and I have not had anymore issues. They maintained communication with me and managed my inconvenience. I appreciate their service. More

by CMORALES153 Verified Customer Verified Customer

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They were fast and got the problem worked on and fixed in little time and I was informed on how the job was going and if more things needed to be added before doing little time and I was informed on how the job was going and if more things needed to be added before doing More

by DAVID.LUSIAK Verified Customer Verified Customer

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Service was great and also stopped in sales, replaced car. I have nothing more to say. Need more words to enter rating. This was the only bad experience! car. I have nothing more to say. Need more words to enter rating. This was the only bad experience! More

by RKGMAC Verified Customer Verified Customer

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Great customer service, flexible available service hours, friendly staff. I have bought 5 cars at least from them so far and see no other reason to go anywhere else. 2 cars were over e-mail and text till s friendly staff. I have bought 5 cars at least from them so far and see no other reason to go anywhere else. 2 cars were over e-mail and text till signing day. More

by CHROMEY0 Verified Customer Verified Customer

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I always receive great customer service and I am grateful to everyone at Kia Dealership for all they do, and I would recommend anyone with a Kia to get service at your location... to everyone at Kia Dealership for all they do, and I would recommend anyone with a Kia to get service at your location... More

by lainelaine24 Verified Customer Verified Customer

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I’m really happy with how quick my car had been fixed. They did a really good job! I would definitely recommend others to come here! They did a really good job! I would definitely recommend others to come here! More

by HALL.ASHLEY4 Verified Customer Verified Customer

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They are always friendly and helpful and knowledgeable. My car has some major issues right now and they are working to get things repaired under warranty. My car has some major issues right now and they are working to get things repaired under warranty. More

by AHAMELIN78 Verified Customer Verified Customer

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Grate people got me right in and was in and out. Took there time to explain every option I could take and did not force one or other option they allowed me to pick what be s t fit me there time to explain every option I could take and did not force one or other option they allowed me to pick what be s t fit me More

by MGILBERT2023 Verified Customer Verified Customer

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Manny and Jordan were both very professional and very helpful. I was very stressed out and not feeling well and they were wonderful to deal with. helpful. I was very stressed out and not feeling well and they were wonderful to deal with. More

by HEATHERBELLE1031 Verified Customer Verified Customer

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