Manny G. | Page 9

While I was at Vision Kia East Rochester Service advisor Jordan was an absolute pleasure to be around and the Experience was excellent and fast Jordan was an absolute pleasure to be around and the Experience was excellent and fast More

by DERICKDOUGLAS1408 Verified Customer Verified Customer

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I ALWAYS GET GREAT SERVICE FROM VISION KIA . ALWAY FAST AND DONE RIGHT . THE STAFF IS GREAT ! I WOULD NEVER LET ANY BODY ELSE TOUCH MY CAR AND DONE RIGHT . THE STAFF IS GREAT ! I WOULD NEVER LET ANY BODY ELSE TOUCH MY CAR More

by MIKEC.2339 Verified Customer Verified Customer

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Woooooooow the attention is excellent, I'm very happy and satisfied. The communication with the customers are very professional and respectfully. Congratulations for your excellence. satisfied. The communication with the customers are very professional and respectfully. Congratulations for your excellence. More

by ARTUROTERNAL Verified Customer Verified Customer

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Brought a car have the same problem a yr later never fixed problem over 3k worth of work all the same from test drive smh fixed problem over 3k worth of work all the same from test drive smh More

by FYNESSE Verified Customer Verified Customer

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Great sales, service terrible! 1900 miles on used vehicle in a year...annual inspection.. low & behold tie rod fails inspection. Repaired elsewhere, reinspection...'oh, we forgot to tell you serpentine belt in a year...annual inspection.. low & behold tie rod fails inspection. Repaired elsewhere, reinspection...'oh, we forgot to tell you serpentine belt also bad' so now overdue for inspection...service manager refused to correct the mistake THEY made. Called management...'we'll call you right back'...7 days, the crickets are worn out... No response. Service supposedly checked 20+ things, including tires..my spare was totally flat, valve rusted in place...souvh road dirt obvious it hadn't been touched. Techs apparently not checking much other than the boxes...service manager shows 0 respect for Customer. Thumbs way down. More

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I stopped by the dealership for service to a recently purchased ‘21 Kia Telluride. As frustrating as it was to have had issues so soon due to factory assembly problems, they took care of it and I have no purchased ‘21 Kia Telluride. As frustrating as it was to have had issues so soon due to factory assembly problems, they took care of it and I have not had anymore issues. They maintained communication with me and managed my inconvenience. I appreciate their service. More

by CMORALES153 Verified Customer Verified Customer

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They were fast and got the problem worked on and fixed in little time and I was informed on how the job was going and if more things needed to be added before doing little time and I was informed on how the job was going and if more things needed to be added before doing More

by DAVID.LUSIAK Verified Customer Verified Customer

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Service was great and also stopped in sales, replaced car. I have nothing more to say. Need more words to enter rating. This was the only bad experience! car. I have nothing more to say. Need more words to enter rating. This was the only bad experience! More

by RKGMAC Verified Customer Verified Customer

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Great customer service, flexible available service hours, friendly staff. I have bought 5 cars at least from them so far and see no other reason to go anywhere else. 2 cars were over e-mail and text till s friendly staff. I have bought 5 cars at least from them so far and see no other reason to go anywhere else. 2 cars were over e-mail and text till signing day. More

by CHROMEY0 Verified Customer Verified Customer

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I always receive great customer service and I am grateful to everyone at Kia Dealership for all they do, and I would recommend anyone with a Kia to get service at your location... to everyone at Kia Dealership for all they do, and I would recommend anyone with a Kia to get service at your location... More

by lainelaine24 Verified Customer Verified Customer

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