Manny Gonzales
Manny Gonzales at Vision Kia East Rochester

Manny Gonzales

Service Manager

Vision Kia East Rochester

201 E Linden Ave
East Rochester, NY 14445

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4.6
478 Reviews
4.6

478 Reviews

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478 Reviews of Manny Gonzales

April 04, 2026

Dealership Rating
Employee Rating

I took my car to the dealership twice and the issue still isn’t fixed More

by CONROYC3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Apr 06, 2026

Vision Kia East Rochester responded

We value and appreciate your business, Conroy. And when you feel that it fails to meet your expectations, it's important for us to know. We have forwarded your feedback to the General Manager of the dealership.

Apr 06, 2026

CONROYC3 responded

Hi! This is Conroy Campbell 585-721-5742

April 04, 2026

Dealership Rating
Employee Rating

Don't know much about it. I dealt with Webster. Not real impressed with this dealership More

by MDACIW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Ziad Hasasneh

Apr 06, 2026

Vision Kia East Rochester responded

"MDACIW" does not correspond to any customer in our database. In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via socialNYRK@visionauto.com or respond directly to this message with the requested information. We hope to hear back from you soon.

April 01, 2026

Dealership Rating
Employee Rating

They were friendly and helpful and provided information on all the recalls for my car beyound what my recall letter stated and got them all taken care of in a reasonable time. More

by grnbmw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 02, 2026

Vision Kia East Rochester responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

April 01, 2026

Dealership Rating
Employee Rating

This was my first time in since my husband passed away and your staff made the experience a positive one for me. I thank you for that! More

by PNIEDERMAIER
Service Time
Recommend Dealer
Yes
Apr 02, 2026

Vision Kia East Rochester responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

March 23, 2026

Dealership Rating
Employee Rating

Great service team! ! Very knowledgeable and patient. I highly recommend the Vision Kia East Rochester. More

by tdiaz0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 24, 2026

Vision Kia East Rochester responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

February 27, 2026

Dealership Rating
Employee Rating

Great service. Chris was excellent with keeping me in the loop. I’d recommend dealing with them. More

by BILLJD1621
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 27, 2026

Vision Kia East Rochester responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

February 25, 2026

Dealership Rating
Employee Rating

I was so amazed by the very well set up waiting area w comfortable furniture; access to WiFi & Refreshments. Even better was the attention to details & reg updating from the desk staff @ service ctr. Jes More

by Linda Wood
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jessica also 5 Stars..

Feb 25, 2026

Vision Kia East Rochester responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

Feb 26, 2026

Linda Wood responded

I am very happy to give credit to all of Your amazing staff @ E.Rochester Vision KIA. It was an amazing experience & the Excellent Communication provided by Your Service Professionals made it So.

February 21, 2026

Dealership Rating
Employee Rating

Nice people, clean service area. Didnt have to wait very long. In and out quickly More

by SAAGTHAYER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 24, 2026

Vision Kia East Rochester responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

February 15, 2026

Dealership Rating
Employee Rating

This dealership lacks common sense when it comes to customer service, low balls on trade ins. And doesn't have a legit google page is that isn't sketchy idk what is More

by Verifiedbuyer88
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Ziad Hasasneh , Never met these people listed even more sketch

Feb 17, 2026

Vision Kia East Rochester responded

"Verifiedbuyer88" does not correspond to any customer in our database. In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via socialNYRK@visionauto.com or respond directly to this message with the requested information. We hope to hear back from you soon.

February 12, 2026

Dealership Rating
Employee Rating

Great communication. Solved a complex issue with our Kia not starting. They were prompt, and the extended service hours were accommodating. Thanks Jessica and Manny! More

by ADAM.MORRISON
Recommend Dealer
Yes

Other Employees Tagged: Jessica

Feb 12, 2026

Vision Kia East Rochester responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

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