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Manny Gonzales

Overview Reviews (482) Inventory (301)

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Manny Gonzales

Manny Gonzales | Page 2

Service Manager

Vision Kia East Rochester

201 E Linden Ave
East Rochester, NY 14445

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4.6

482 Reviews

Overview Reviews (482) Inventory (301)

4.6

482 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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482 Reviews of Manny Gonzales

February 25, 2026

Dealership Rating

Employee Rating

I was so amazed by the very well set up waiting area w comfortable furniture; access to WiFi & Refreshments. Even better was the attention to details & reg updating from the desk staff @ service ctr. Jes comfortable furniture; access to WiFi & Refreshments. Even better was the attention to details & reg updating from the desk staff @ service ctr. Jessica was informative & brought paper data to explain all being performed by mechanics. This was the best posb.experience mostly because of Her Excellence @ this job. More

by Linda Wood

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Jessica also 5 Stars..

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Feb 25, 2026 -

Vision Kia East Rochester responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

Feb 26, 2026 -

Linda Wood responded

I am very happy to give credit to all of Your amazing staff @ E.Rochester Vision KIA. It was an amazing experience & the Excellent Communication provided by Your Service Professionals made it So.

February 21, 2026

Dealership Rating

Employee Rating

Nice people, clean service area. Didnt have to wait very long. In and out quickly Didnt have to wait very long. In and out quickly More

by SAAGTHAYER

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Feb 24, 2026 -

Vision Kia East Rochester responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

February 15, 2026

Dealership Rating

Employee Rating

This dealership lacks common sense when it comes to customer service, low balls on trade ins. And doesn't have a legit google page is that isn't sketchy idk what is customer service, low balls on trade ins. And doesn't have a legit google page is that isn't sketchy idk what is More

by Verifiedbuyer88

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Other Employees Tagged: Ziad Hasasneh , Never met these people listed even more sketch

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Feb 17, 2026 -

Vision Kia East Rochester responded

"Verifiedbuyer88" does not correspond to any customer in our database. In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via socialNYRK@visionauto.com or respond directly to this message with the requested information. We hope to hear back from you soon.

February 12, 2026

Dealership Rating

Employee Rating

Great communication. Solved a complex issue with our Kia not starting. They were prompt, and the extended service hours were accommodating. Thanks Jessica and Manny! Solved a complex issue with our Kia not starting. They were prompt, and the extended service hours were accommodating. Thanks Jessica and Manny! More

by ADAM.MORRISON

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Jessica

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Feb 12, 2026 -

Vision Kia East Rochester responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

January 07, 2026

Dealership Rating

Employee Rating

Genuinely wanted to be helpful, and provided information to understand the service needed. The service manager was excellent to understand the service needed. The service manager was excellent More

by CW

Verified Customer

Service Price Transparency

Workmanship

Service Communication

Recommend Dealer

Yes

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Jan 07, 2026 -

Vision Kia East Rochester responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

January 02, 2026

Dealership Rating

Employee Rating

The service at Vision KIA East Rochester are great thanks to Manny and his team. They get it right the first time every time. to Manny and his team. They get it right the first time every time. More

by terminator240sx

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Jessica Brown

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Jan 06, 2026 -

Vision Kia East Rochester responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

December 16, 2025

Dealership Rating

Employee Rating

Everyone was very friendly. Our car is better than when we left with them! Would recommend. Our car is better than when we left with them! Would recommend. More

by GRDORNSIFE

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Chino, Ashley

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Dec 17, 2025 -

Vision Kia East Rochester responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

December 12, 2025

Dealership Rating

Employee Rating

Friendly, efficient, responsive, caring, and attentive. I have been using them for almost 10 years. Never a problem; always a pleasant experience. I have been using them for almost 10 years. Never a problem; always a pleasant experience. More

by PAT60

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Silverton is super.

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Dec 16, 2025 -

Vision Kia East Rochester responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

December 11, 2025

Dealership Rating

Employee Rating

Vision Kia of East Rochester solved all my service problems in one efficient and effective visit. problems in one efficient and effective visit. More

by RUSSELLSIMPSON1944

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Dec 11, 2025 -

Vision Kia East Rochester responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

December 02, 2025

Dealership Rating

Employee Rating

I bought a new car last April and the entire process was smooth and pleasant. Just had the vehicle serviced (oil change/tire rotation). Got me in on time and out the door pretty quickly. I have nothing but smooth and pleasant. Just had the vehicle serviced (oil change/tire rotation). Got me in on time and out the door pretty quickly. I have nothing but good things to say about this dealership. More

by tomidyjd

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Dec 02, 2025 -

Vision Kia East Rochester responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

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