Manny Gonzales

I had to have my car towed there. They sent me a video explaining the damage which was very helpful. When I picked up my car the gentleman was very rude because I did not buy my car f They sent me a video explaining the damage which was very helpful. When I picked up my car the gentleman was very rude because I did not buy my car from them. First time I have had to have my car towed and I was unsure of the process. Jessica was very helpful though! More

by Allie Verified Customer Verified Customer

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Came in for a recall. Did not have part that was needed. How could that happen? Did not have part that was needed. How could that happen? More

by dbugow Verified Customer Verified Customer

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April 21, 2026 1 PM Oil Change appointment on time, including Theft Detector recall update install + NYS June 02, 2026 Inspection appointment scheduling. Five Stars , mission accomplished! This is our including Theft Detector recall update install + NYS June 02, 2026 Inspection appointment scheduling. Five Stars , mission accomplished! This is our second East Rochester Kia Sorento three year lease, having recently paid off a 5 year Kia buyout of our second three year lease. More

by BLUWATER65 Verified Customer Verified Customer

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The dealer service was great; the dealer rater survey, not so much! This is the 3rd time I have submitted answers regarding this appointment. not so much! This is the 3rd time I have submitted answers regarding this appointment. More

by DSWENDL Verified Customer Verified Customer

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I took my car to the dealership twice and the issue still isn’t fixed isn’t fixed More

by CONROYC3 Verified Customer Verified Customer

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Don't know much about it. I dealt with Webster. Not real impressed with this dealership I dealt with Webster. Not real impressed with this dealership More

by MDACIW Verified Customer Verified Customer

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They were friendly and helpful and provided information on all the recalls for my car beyound what my recall letter stated and got them all taken care of in a reasonable time. on all the recalls for my car beyound what my recall letter stated and got them all taken care of in a reasonable time. More

by grnbmw Verified Customer Verified Customer

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This was my first time in since my husband passed away and your staff made the experience a positive one for me. I thank you for that! and your staff made the experience a positive one for me. I thank you for that! More

by PNIEDERMAIER Verified Customer Verified Customer

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Great service team! ! Very knowledgeable and patient. I highly recommend the Vision Kia East Rochester. ! Very knowledgeable and patient. I highly recommend the Vision Kia East Rochester. More

by tdiaz0 Verified Customer Verified Customer

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Great service. Chris was excellent with keeping me in the loop. I’d recommend dealing with them. Chris was excellent with keeping me in the loop. I’d recommend dealing with them. More

by BILLJD1621 Verified Customer Verified Customer

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