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Manny Gonzales
Manny Gonzales at Vision Kia East Rochester

Manny Gonzales | Page 10

Service Manager

Vision Kia East Rochester

201 E Linden Ave
East Rochester, NY 14445

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4.6
485 Reviews
4.6

485 Reviews

Write a Review

485 Reviews of Manny Gonzales

June 23, 2025

Dealership Rating
Employee Rating

People were nice. Was hard to get though to a person. Mechanic did call me back with what was wrong with my Kia will come back. More

by pamlovescats9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jul 11, 2025

Vision Kia East Rochester responded

Thank you for taking the time to provide us with this feedback.

June 17, 2025

Dealership Rating
Employee Rating

The dealership was accommodating and completed the work as specified. Their work was completed on time. More

by NONE25
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chino from Service dept. Don't know his last name. He was easy to deal with also and answered all my questions.

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Jun 18, 2025

Vision Kia East Rochester responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

June 16, 2025

Dealership Rating
Employee Rating

Great service. Friendly staff who went above and beyond. Clean seating area. Car was clean upon completion. More

by shasmith622
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jun 18, 2025

Vision Kia East Rochester responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

June 12, 2025

Dealership Rating
Employee Rating

Excellent as usual. Car in and out as scheduled. Manny and staff were very professional and courteous. More

by MHOPKIN2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: I did not interact with anyone except Manny, and the two ladies that checked me in and cashed me out. Sorry, cannot remember their names but both very courteous and professional.

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Jun 18, 2025

Vision Kia East Rochester responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

June 10, 2025

Dealership Rating
Employee Rating

Vision Kia East Rochester service department did an amazing , quick , sufficient job with my vehicle. Thank you for taking care of my car! More

by Meliespe21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tom Barnes, John Gammariello, Joe Ingrassia, David Roque, Sam

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Jun 11, 2025

Vision Kia East Rochester responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

June 10, 2025

Dealership Rating
Employee Rating

They were helpful to resolve an issue with my maintenance plan through Kia! Thank you! More

by Mairrie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jun 11, 2025

Vision Kia East Rochester responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

June 09, 2025

Dealership Rating
Employee Rating

Communication and customer service was great. Ziad in particular was excellent and did a great job working through a complicated deal with me. I felt like they went above and beyond every step of More

by skeenan729
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Tom Barnes, John Gammariello, Joe Ingrassia, David Roque, Ziad Hasasneh

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Jun 11, 2025

Vision Kia East Rochester responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

May 31, 2025

Dealership Rating
Employee Rating

They crew did a good job, I had auto zone do a computer survey of the engine trouble light. It came up as a fuel injector. After they had located the issue they had to wait for the parts. They gave a loane More

by Sherry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Andrea tried her best to make it a good process.

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Jun 11, 2025

Vision Kia East Rochester responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

May 28, 2025

Dealership Rating
Employee Rating

From the start of the service experience - everyone was so attentive and kept me informed of when I'd be done and what was happening with the vehicle. More

by amccombs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Jun 11, 2025

Vision Kia East Rochester responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

May 23, 2025

Dealership Rating
Employee Rating

Please leave me alone, your service was a very painful process and I will not be back More

by CHRIS.ROOS1967
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
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