Manny Gonzales
Manny Gonzales at Vision Kia East Rochester

Manny Gonzales | Page 10

Service Manager

Vision Kia East Rochester

201 E Linden Ave
East Rochester, NY 14445

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4.6
478 Reviews
4.6

478 Reviews

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478 Reviews of Manny Gonzales

May 31, 2025

Dealership Rating
Employee Rating

They crew did a good job, I had auto zone do a computer survey of the engine trouble light. It came up as a fuel injector. After they had located the issue they had to wait for the parts. They gave a loane More

by Sherry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Andrea tried her best to make it a good process.

Jun 11, 2025

Vision Kia East Rochester responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

May 28, 2025

Dealership Rating
Employee Rating

From the start of the service experience - everyone was so attentive and kept me informed of when I'd be done and what was happening with the vehicle. More

by amccombs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 11, 2025

Vision Kia East Rochester responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

May 23, 2025

Dealership Rating
Employee Rating

Please leave me alone, your service was a very painful process and I will not be back More

by CHRIS.ROOS1967
Service Price Transparency
Workmanship
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Recommend Dealer
No

May 21, 2025

Dealership Rating
Employee Rating

The customer service was very good from. start to to finish and the technician who fixed my car did a great job. More

by courtneyshaunr
Service Price Transparency
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Recommend Dealer
Yes

May 16, 2025

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They always wash my car this time they didn’t do it. I would like to know why More

by JMIRANDA625
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
May 21, 2025

Vision Kia East Rochester responded

In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via socialNYRK@visionauto.com or respond directly to this message with the requested information. We hope to hear back from you soon.

May 11, 2025

Dealership Rating
Employee Rating

Amanda was amazing. She kept me up-to-date on everything that was going on with my recall. I was so happy to have her guiding me through every step. More

by BOBETTE0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Amanda

May 21, 2025

Vision Kia East Rochester responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

May 04, 2025

Dealership Rating
Employee Rating

The service center staff was great, friendly and responsive. I was provided a vehicle to use while my car was being serviced since it was going to be tied up for 1 1/2 days. More

by augie_lindsay
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 06, 2025

Vision Kia East Rochester responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

May 04, 2025

Dealership Rating
Employee Rating

Jessica the service writer is amazing went above and beyond for me. The service manager is also willing to listen and make things happen to make you happy. Thank you very much appreciate you. More

by NONE23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jessica Brown

May 06, 2025

Vision Kia East Rochester responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

April 30, 2025

Dealership Rating
Employee Rating

Completed extensive engine replacement and a very reasonable time. Everyone was very thorough and polite as always. More

by RHOPKINS2001
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tom Barnes, John Gammariello, Joe Ingrassia, David Roque, Chino. (?)

May 01, 2025

Vision Kia East Rochester responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

April 30, 2025

Dealership Rating
Employee Rating

Cordial and professional service manager. A pleasure to deal with. Prompt response on reservation. Service was do e in less time than indicated Comfortable waiting area More

by jccjjp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 01, 2025

Vision Kia East Rochester responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

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