Manny Gonzales
Manny Gonzales at Vision Kia East Rochester

Manny Gonzales | Page 13

Service Manager

Vision Kia East Rochester

201 E Linden Ave
East Rochester, NY 14445

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4.6
485 Reviews
4.6

485 Reviews

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485 Reviews of Manny Gonzales

March 15, 2025

Dealership Rating
Employee Rating

I'm please with the work performed and the overall experience has been good. The main reason I keep my car serviced there is Manny. But I do think that the service rates might be a little higher than More

by Joe D
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: JOE KRUPPENBACHER

Mar 18, 2025

Vision Kia East Rochester responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

March 14, 2025

Dealership Rating
Employee Rating

Vision Kia’s service advisors are communicative throughout the whole process when servicing my car whether it is a large or small job. More

by Adurban
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joe Ingrassia, JOE KRUPPENBACHER

Mar 18, 2025

Vision Kia East Rochester responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

March 14, 2025

Dealership Rating
Employee Rating

Much longer wait than we're told. Added extra items that were not relevant to inspection and also not told previously the week before that it was needed to be done. If so I would ha More

by Evans
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: JOE KRUPPENBACHER

Mar 18, 2025

Vision Kia East Rochester responded

In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via socialNYRK@visionauto.com or respond directly to this message with the requested information. We hope to hear back from you soon.

March 14, 2025

Dealership Rating
Employee Rating

Vision Kia of East Rochester is a great dealership to work with. They are fair and accommodating. This was the easiest leasing experience I have experienced. More

by JOHN@MAXXEXCHANGE.COM
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: John Gammariello, Joe Ingrassia, JOE KRUPPENBACHER, Adam Denker

Mar 18, 2025

Vision Kia East Rochester responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

March 08, 2025

Dealership Rating
Employee Rating

Always are Pleasant and seem happy to see me. Between going in for a recall and having four brand new tires and Alignment done they've seen me up quite a bit and again always made me feel especia More

by clarkerobert404
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John Gammariello, Joe Ingrassia, JOE KRUPPENBACHER, Amanda, Mandy, and Ashley have been so accepting that I have the " gift of gab". I always leave in a better mood than when I went in. What more could you ask for?.

March 05, 2025

Dealership Rating
Employee Rating

They were very helpful. Researched my issues and taught me how to work a feature of my car. More

by AC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: JOE KRUPPENBACHER

March 02, 2025

Dealership Rating
Employee Rating

Helpful salesman. Nice greeting. Helped look for what I needed and was looking for. Very friendly and weren’t too pushy More

by connerviele22
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: John Gammariello, Joe Ingrassia, JOE KRUPPENBACHER

March 01, 2025

Dealership Rating
Employee Rating

Purchased two new tires and wheels to replace Both front tires using the almost new left front as a spare instead of the doughnut Got home. The purchased new one was in the trunk; the mismatched were in f More

by dickhalstead
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joe Ingrassia, JOE KRUPPENBACHER

February 28, 2025

Dealership Rating
Employee Rating

Service department did a great job as always. All of the work done was on time. More

by CHRIS.STODGELL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Amanda

February 12, 2025

Dealership Rating
Employee Rating

I love working with the service team they are the best and provide great service More

by OPIREAVER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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