Manny Gonzales | Page 24
Service Manager
Vision Kia East Rochester
201 E Linden Ave
East Rochester, NY 14445
486 Reviews
Write a Review486 Reviews of Manny Gonzales
September 16, 2024
Great and quick service, as always. I visited to get a minor issue with my car checked out, and the fix was covered by warranty so i didn't have to pay anything, very pleased. I visited to get a minor issue with my car checked out, and the fix was covered by warranty so i didn't have to pay anything, very pleased. More
Other Employees Tagged: John Gammariello, Joe Ingrassia, JOE KRUPPENBACHER
September 15, 2024
Everyone is amazing! They make sure everything is taking care of & handled as if it was their own. I will always appreciate everyone who works there! They make sure everything is taking care of & handled as if it was their own. I will always appreciate everyone who works there! More
Other Employees Tagged: JOE KRUPPENBACHER, Ashley
September 14, 2024
The two salesmen that we worked with were helpful and answered all our questions regarding the vehicles we were considering. They helped us decide which vehicle met our needs and our finances. answered all our questions regarding the vehicles we were considering. They helped us decide which vehicle met our needs and our finances. More
Other Employees Tagged: John Gammariello, Joe Ingrassia
September 12, 2024
They were very quick getting a appointment for me an evening though they couldn't fix the problem that day they are getting the parts soon. evening though they couldn't fix the problem that day they are getting the parts soon. More
Other Employees Tagged: Joe Ingrassia, JOE KRUPPENBACHER
September 12, 2024
Service is fine but the 1 hour 40 minute wait for a scheduled oil change seems a little crazy. Everyone is nice, the waiting room is great for working, has snacks, charging station and WiFi. scheduled oil change seems a little crazy. Everyone is nice, the waiting room is great for working, has snacks, charging station and WiFi. More
Other Employees Tagged: JOE KRUPPENBACHER
September 11, 2024
They couldn’t find the problem, it wouldn’t do it for them. The next single light it did it again. Problem: when you pull away from a light,stop sign or changing lanes on expressway and you put your foo them. The next single light it did it again. Problem: when you pull away from a light,stop sign or changing lanes on expressway and you put your foot on the gas pedal,nothing happens. You have to kick the accelerator to get any response from the vehicle. I’ve been driving every type and size vehicle for the past 65 years and this is the most dangerous vehicle I have ever driven. I also had the oil changed while there. More
Other Employees Tagged: JOE KRUPPENBACHER
September 11, 2024
I brought my car in for an oil change and three recalls. I was told that it would be ready in about an hour and 15 minutes and it was ready in that time to the minute. I also had asked for a tire rotation a I was told that it would be ready in about an hour and 15 minutes and it was ready in that time to the minute. I also had asked for a tire rotation and they told me that it was not necessary. They could have just done it and charged me for it but they didn’t. More
Other Employees Tagged: John Gammariello, Joe Ingrassia, JOE KRUPPENBACHER
September 10, 2024
The communication with the store was not good. I had to keep calling back and had to do all the legwork with the insurance company. They owe me a refund and are making me wait several weeks for a I had to keep calling back and had to do all the legwork with the insurance company. They owe me a refund and are making me wait several weeks for a check. If they needed money from me I am sure they wouldn’t give me several weeks. More

