Manny Gonzales | Page 26

My car left the dealership n worse condition that when it was brought there. Had no leaks or evidence of any brake line leaks all prior to my visit. My car was towed back to me after a visit at your shop wit was brought there. Had no leaks or evidence of any brake line leaks all prior to my visit. My car was towed back to me after a visit at your shop with something dragging on the ground thar shoukd be atrached somewhere and the car sounding completely awful. I don't know what kind of dealership would want aomething haning off a customer's car before it left the setvice department. I visually see no signs that recalls were done. One of the recall sheets I received in the mail (for the ignition cylinder) stated that stickers would be placed on the window to deter the after this work was done. There are no stickers present. I am not sure why my car was there all day and it looks and sounds worse than when I brought it in. The worst service I have ever received. I was already weary of Kia after the number of thefts locally that happen daily and lack of accounbility for failing to use immobilizers in certain vehicle years. I now know with certainty that I will never buy a Kia again, or return to your dealership if it can be helped. More

by kcoleman025 Verified Customer Verified Customer

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The staff is extremely welcoming. They have a comfortable waiting area. They came and got me when the work was done and they also told me about some work that needed to be done. Ve They have a comfortable waiting area. They came and got me when the work was done and they also told me about some work that needed to be done. Very helpful!!!!! More

by NONE23 Verified Customer Verified Customer

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Excellent service. Friendly and helpful people.They communicated what was needed to be done.Explained the cost. The decision was mine no pressure. Friendly and helpful people.They communicated what was needed to be done.Explained the cost. The decision was mine no pressure. More

by ABPARKSJR Verified Customer Verified Customer

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Decent people working in the service department. I have worked with Manny and Kelly many times. I have worked with Manny and Kelly many times. More

by Myjetski23 Verified Customer Verified Customer

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Didn't reset my service notification. Wanted $280 to clean brakes on a one year old car. Wanted $280 to clean brakes on a one year old car. More

by OPTOUT2 Verified Customer Verified Customer

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Stop sending surveys the appointment was like 2 months ago. The service was great but the constant emails is a problem ago. The service was great but the constant emails is a problem More

by MANDMWILBUR Verified Customer Verified Customer

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Chino was excellent! Thanks, for your expertise and constant communication! Your service was aces, Kia! Thanks, for your expertise and constant communication! Your service was aces, Kia! More

by PennyB Verified Customer Verified Customer

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Amanda was patient and reassuring at the desk, The Tech Services are swift and meticulous. Services are swift and meticulous. More

by Caoineag Verified Customer Verified Customer

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Amanda was very helpful, and nice. Overall we had a great experience the whole day. Overall we had a great experience the whole day. More

by sarahmarble2021 Verified Customer Verified Customer

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I am always treated well and happy with the work at your Vision Kia service department. Vision Kia service department. More

by DSWENDL Verified Customer Verified Customer

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