Manny Gonzales
Manny Gonzales at Vision Kia East Rochester

Manny Gonzales | Page 28

Service Manager

Vision Kia East Rochester

201 E Linden Ave
East Rochester, NY 14445

Contact Me
4.6
478 Reviews
4.6

478 Reviews

Write a Review

478 Reviews of Manny Gonzales

August 03, 2024

Dealership Rating
Employee Rating

Adam is fantastic to work with - he has helped me get all three of my leases. More

by MARLENE.HEUER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: JOE KRUPPENBACHER, Adam Denker

Aug 07, 2024

Vision Kia East Rochester responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

August 03, 2024

Dealership Rating
Employee Rating

Our 2 year old vehicle was in the shop for over 2 months with minimal (if any) communication or updates. Similarly Kia Corporate was not professional or communicative. It was very clear both Kia corporate a More

by Nwhaley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: It says something we don’t have a recollection of any staff. No one cared enough to be our advocate.

Aug 07, 2024

Vision Kia East Rochester responded

In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@visionauto.com or respond directly to this message with the requested information. We hope to hear back from you soon.

Aug 07, 2024

Nwhaley responded

I have brought these concerns to both the dealer and corporate with no response from either. I’m unwilling to continue to engage with the clear disregard for our customer experience demonstrated at all levels.

August 01, 2024

Dealership Rating
Employee Rating

Very neat and tidy, excellent staff, told me what to expect and kept me informed of progress along the way. More

by AMOSHER4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Amanda Herko

August 01, 2024

Dealership Rating
Employee Rating

Everyone that works there is excellent. I wouldn't take my car anywhere else. Although, they could certainly use a bigger lot. More

by GONZOMAN80
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

July 31, 2024

Dealership Rating
Employee Rating

The service representative was courteous, the service was performed in a timely manner and the cost was very reasonable. More

by jsroch0818
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

July 31, 2024

Dealership Rating
Employee Rating

At date of purchase I was sch’d for the first service on my new Kia More

by KRISTINE8565
Service Price Transparency
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: JOE KRUPPENBACHER

July 28, 2024

Dealership Rating
Employee Rating

Expensive! !!!!!!!! Almost $150.00 for an oil change and new wipers. A oil change used to be free. More

by OPTOUT2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: JOE KRUPPENBACHER

July 28, 2024

Dealership Rating
Employee Rating

Service center is always east to deal with when setting an appointment. Love dealing with Manny and Kelly More

by HOOVERK1952
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joe Ingrassia, JOE KRUPPENBACHER

July 26, 2024

Dealership Rating
Employee Rating

The service manager is absolutely the worst . I would love to tell you how many lies he has told me.. I will never step foot in that dealership again. I have been I. Customer service for 25 year More

by OPTOUTZ
Recommend Dealer
No

Other Employees Tagged: JOE KRUPPENBACHER, The girls that work in service atr yhe best. But you choose Mann. .my numbrr is 585 802 9592.

July 25, 2024

Dealership Rating
Employee Rating

Do not answer their phones. Do not return calls timely. Service staff rude and act like you’re bothering them. Do not explain warranty or try to help. Have to advocate for yours More

by Sorento
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Kelly

...
28
...

Dealership Inventory (325 Vehicles)

new 2026 Kia Sportage Hybrid car, priced at $34,160
2026 Kia Sportage Hybrid
new
Snow White Pearl exterior
Automatic
All-wheel Drive
new 2026 Kia Seltos car, priced at $27,685
2026 Kia Seltos
new
Steel Gray exterior
CVT
All-wheel Drive
new 2027 Kia Telluride car, priced at $58,305
2027 Kia Telluride
new
Panthera Metal Matte exterior
Automatic
All-wheel Drive
new 2026 Kia Sportage car, priced at $32,930
2026 Kia Sportage
new
Wolf Gray exterior
Automatic
All-wheel Drive
new 2026 Kia Sportage car, priced at $34,080
2026 Kia Sportage
new
Wolf Gray exterior
Automatic
All-wheel Drive
new 2026 Kia K5 car, priced at $30,705
2026 Kia K5
new
Wolf Gray exterior
Automatic
All-wheel Drive